Launchpad crash reporting not yet enabled for saucy

[Barry Drake]

After installing Saucy yesterday, I had two bugs reported by Apport - one in Compiz and one in bamf. Both asked permission to send information and then collected information. After that, nothing. No error messages and the browser did not open.

I just tried 'ubuntu-bug apport' and this seems to have worked properly so I'm a bit confused as to how to report yesterday's problem.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: apport 2.10-0ubuntu1
ProcVersionSignature: Ubuntu 3.9.0-0.4-generic 3.9.0
Uname: Linux 3.9.0-0-generic i686
ApportVersion: 2.10-0ubuntu1
Architecture: i386
CrashReports:
 664:1000:110:0:2013-05-03 19:12:02.689040548 +0100:2013-05-03 19:12:02.689040548 +0100:/var/crash/_usr_bin_compiz.1000.upload
 640:1000:110:26645871:2013-05-03 21:44:02.945061922 +0100:2013-05-03 21:44:03.945061922 +0100:/var/crash/_usr_bin_compiz.1000.crash
 640:1000:110:994227:2013-05-04 14:12:14.536284685 +0100:2013-05-04 14:12:15.536284685 +0100:/var/crash/_usr_lib_i386-linux-gnu_bamf_bamfdaemon.1000.crash
 664:1000:110:0:2013-05-04 14:03:04.066206599 +0100:2013-05-04 14:03:04.066206599 +0100:/var/crash/_usr_lib_i386-linux-gnu_bamf_bamfdaemon.1000.upload
Date: Sat May 4 16:32:06 2013
InstallationDate: Installed on 2013-05-03 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha i386 (20130503)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jane Atkinson (irihapeti)]

I'm having the same problem. Apport goes through the motions of collecting information, but then doesn't upload it.

[Logan Rosen (logan)]

This appears to be because crash reporting to Launchpad was disabled for the Raring release [1], and it has not been reinstated so far for Saucy. According to jtaylor on IRC, it should be reenabled later in the cycle once things settle down a bit.

[1] http://bazaar.launchpad.net/~ubuntu-core-dev/ubuntu/saucy/apport/ubuntu/revision/2179

[Brian Murray (brian-murray)]

The crashes are always go to errors.ubuntu.com, its just that bug reports on Launchpad are not always created.

[Shahar Or (mightyiam)]

I've asked Martin, who made the commit, to comment on this issue here.

[Martin Pitt (pitti)]

As Brian already said in comment 5, we always send crashes to errors.ubuntu.com. We just haven't enabled sending them to Launchpad again yet, quite deliberately; we traditionally start after alpha-2 (or around the time that used to be), but that's of course subject to debate.

[Shahar Or (mightyiam)]

Thanks, Martin and Brian, also - I apologize - missed your name.

So this is deliberate. So the issue here is that users like me, who had no idea that errors.ubuntu.com exists, and suddenly their apport seems to be not reporting at all. This is confusing.

So there are now two reporting backends?

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]