Apport message makes no sense: The problem cannot be reported: The problem happened with the program /usr/lib/libreoffice/program/soffice.bin which changed since the crash occurred.

Bug #1094150 reported by penalvch
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Medium
Unassigned

Bug Description

1) lsb_release -rd
Description: Ubuntu 12.10
Release: 12.10

2) apt-cache policy apport
apport:
  Installed: 2.6.1-0ubuntu9
  Candidate: 2.6.1-0ubuntu9
  Version table:
 *** 2.6.1-0ubuntu9 0
        900 http://archive.ubuntu.com/ubuntu/ quantal-updates/main i386 Packages
        100 /var/lib/dpkg/status
     2.6.1-0ubuntu3 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages

3) What happens is when one types at a terminal:
cd ~/Desktop && wget -c https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834/+attachment/3469304/+files/1074834_1-3.6.2%7Erc2-0ubuntu4.crash.zip -O example.zip && file-roller -h example.zip && ubuntu-bug _usr_lib_libreoffice_program_soffice.bin.1000.crash

a window pops up noting:
Sorry, Ubuntu 12.10 has experienced an internal error.
If you notice further problems, try restarting the computer.
(CHECKED) Send an error report to help fix this problem
(UNCHECKED) Ignore future problems of this type

click button Continue and one is able to file a new report.

4) What happens instead is one gets a pop up window noting:
The problem cannot be reported:
The problem happened with the program /usr/lib/libreoffice/program/soffice.bin which changed since the crash occurred.

However, as per the crash report, it was filed Dec. 28 2012 against the newest LO 3.6.2~rc2-0ubuntu4, and as per https://launchpad.net/ubuntu/+source/libreoffice Quantal LO updates hasn't changed since 2012-11-19. So, the pop up window makes no sense.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu9
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportLog:

ApportVersion: 2.6.1-0ubuntu9
Architecture: i386
CheckboxSubmission: 30b6638832e19720cfe8f7a91e5798a4
CheckboxSystem: 2954e74ba17fb0e37fc942cd1d9fab4e
Date: Thu Dec 27 17:15:55 2012
InstallationDate: Installed on 2012-06-11 (199 days ago)
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Alpha i386 (20120131.1)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to quantal on 2012-09-14 (104 days ago)
mtime.conffile..etc.apport.crashdb.conf: 2012-11-30T17:05:21.362240

Revision history for this message
penalvch (penalvch) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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