No help-"report bug" menu entry

[Dražen Lučanin]

I already reported this once, but I'm doing it again, because I think it was closed for the wrong reasons. You can leave it as won't fix or wishlist, but please don't remove the report - I will try to get enough people to "me too" this to show that it's a missed feature.

The "report problem" option doesn't exist any more under the various applications' help menu for stable releases. The feature would start apport in the backend and find out what package is resonsible for the current application.

Expected - this should be available in stable releases too. There are many developers (such as me), who don't use alpha or beta versions, but would still like to report bugs in Ubuntu in a user friendly manner. Reporting bugs using the terminal is simply not nice, because I don't know the name of every package-application mapping (evince-"Document Viewer", baobab-"Disk Usage Analyser" (I honestly just found this second one out, I have to spend my time looking for this)). Especially when there is already a feature ready to do this, but it's intentionally deactivated.

I hope this feature gets readded for Raring.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.6.1-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportLog:

ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Wed Nov 21 18:06:27 2012
InstallationDate: Installed on 2012-10-19 (33 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

[Bryce Harrington (bryce)]

I believe it was removed due to it being abused by people reporting too many low-quality / low-importance issues, and drowning out more important problems.

[Dražen Lučanin (kermit666)]

OK, I see. Maybe this could be circumvented by creating a package that
has to be explicitly installed to bring back user-friendly bug
reporting functionality (i.e. the help-"report bug" menu entry). This
way, only people who explicitly installed this package (which means
there's a higher chance they're serious about bug reporting) would be
able to quickly report bugs. A need for more user-friendly ways of
communicating about development can be seen through new projects
showing up, such as

https://wiki.ubuntu.com/ContributorConsole
https://launchpad.net/start-hacking

both of which are trying to address the problems of identifying the
corresponding package name.

On Sun, Jan 20, 2013 at 12:39 AM, Bryce Harrington
<email address hidden> wrote:
> I believe it was removed due to it being abused by people reporting too
> many low-quality / low-importance issues, and drowning out more
> important problems.
>
>
>
> ** Changed in: apport (Ubuntu)
> Importance: Undecided => Wishlist
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1081698
>
> Title:
> No help-"report bug" menu entry
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1081698/+subscriptions

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]