Bug reporting isn't reporting bugs

Bug #1069061 reported by drink
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
New
Undecided
Unassigned

Bug Description

ubuntu-bug isn't submitting bug reports. Whether I run it manually or compiz crashes (which is happening to me every few minutes) the crash report data is collected, but then never submitted.
---
ApportLog: Error: [Errno 13] Permission denied: '/var/log/apport.log'
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
DistroRelease: Ubuntu 12.10
NonfreeKernelModules: nvidia
Package: apport 2.6.1-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Tags: quantal running-unity
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: Upgraded to quantal on 2012-10-19 (1 days ago)
UserGroups: admin audio cdrom dialout disk libvirtd sambashare src syslog www-data

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1069061/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Sasa Paporovic (melchiaros) wrote :

I have set this for you to apport, which is the correct package here.

Please try to run from terminal:

apport-collect 1069061

When there is a missing library like launchpadlib (or other) please install them manually and retry.

Thank you for reporting and greetings

melchiaros

affects: ubuntu → apport (Ubuntu)
Revision history for this message
drink (martin-espinoza) wrote : CrashReports.txt

apport information

tags: added: apport-collected quantal running-unity
description: updated
Revision history for this message
drink (martin-espinoza) wrote : Dependencies.txt

apport information

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drink (martin-espinoza) wrote :
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drink (martin-espinoza) wrote :
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Steve Langasek (vorlon) wrote :

These last files attached per my request in bug #994921, because of the report that trying to run 'ubuntu-bug update-manager' results in a backtrace that would indicate corruption in the dpkg database.

I don't see any sign of corruption in the attached files, however. You say you still get this crash if you try to run the ubuntu-bug command? Do you get the same crash if you run ubuntu-bug with a different package name?

Revision history for this message
drink (martin-espinoza) wrote :

yes, I do.

Revision history for this message
drink (martin-espinoza) wrote :

More detail: apparently "ubuntu-bug apport" works (I didn't submit, but I got to the details/confirmation window) but "ubuntu-bug ubuntu-desktop" causes the same kind of crash as "ubuntu-bug update-manager"

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