Apport should still send reports to daisy.ubuntu.com for binaries in the blacklist

Bug #1064395 reported by Evan
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Undecided
Unassigned

Bug Description

Apport refuses to send crash reports for the packages responsible for binaries in the blacklist (/etc/apport/blacklist.d). This makes sense; Mozilla is much more capable of fixing problems in Firefox than we will ever be, and involving Launchpad creates an unnecessary middle-man.

However, for statistical purposes, it would still be wise to send these to daisy.ubuntu.com. This will let us understand just how well Mozilla is addressing these issues relative to the rest of the software in Ubuntu.

<https://wiki.ubuntu.com/ErrorTracker/BreakpadApplicationSupport>

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

The difficulty here is how to let people choose whether to send the error report. If we put up Ubuntu's usual error alert, that would mean there were two error alerts in succession, Mozilla's and ours. I think there should be just one, but that confirming submission in it should send the report to both places.

Mozilla's error alert is more tailored to them, because it includes a comment field, easy inclusion of the URL you were on, and the ability to be notified of updates. So I think we should patch their crash dialog to send reports to us too.

Evan (ev)
tags: added: whoopsie-daisy
Revision history for this message
Evan (ev) wrote :

Matthew, should we change the Firefox crash reporter UI in any way? Perhaps to mention that the report will also be sent to Canonical?

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

I think just change the checkbox text to ours, "Send an error report to help fix this problem". That avoids implying that Mozilla will be the only recipient.

This is an example of a change that should be flagged as affecting cross-release comparisons. <https://wiki.ubuntu.com/ErrorTracker#comparisons>

description: updated
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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