ubiquity apport hook crashes

Bug #1056895 reported by Mathieu Trudel-Lapierre
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Low
Unassigned
Quantal
Won't Fix
Low
Unassigned

Bug Description

Ubiquity appears to crash trying to run its own apport hook after a failed install.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: ubiquity 2.12.3
ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
CasperVersion: 1.324
Date: Wed Sep 26 10:15:19 2012
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120925)
ProcEnviron:
 LANGUAGE=fr_CA.UTF-8
 TERM=unknown
 PATH=(custom, no user)
 LANG=fr_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

ep 26 14:16:41 ubuntu ubiquity: ERROR: hook /usr/share/apport/package-hooks/source_ubiquity.py crashed:
Sep 26 14:16:41 ubuntu ubiquity: Traceback (most recent call last):
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/lib/python3/dist-packages/apport/report.py", line 188, in _run_hook
Sep 26 14:16:41 ubuntu ubiquity: symb['add_info'](report, ui)
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/share/apport/package-hooks/source_ubiquity.py", line 55, in add_info
Sep 26 14:16:41 ubuntu ubiquity: add_installation_log(report, 'UbiquitySyslog', 'syslog')
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/share/apport/package-hooks/source_ubiquity.py", line 21, in add_installation_log
Sep 26 14:16:41 ubuntu ubiquity: report[ident] = open(f, 'r').read()
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/lib/python3.2/encodings/ascii.py", line 26, in decode
Sep 26 14:16:41 ubuntu ubiquity: return codecs.ascii_decode(input, self.errors)[0]
Sep 26 14:16:41 ubuntu ubiquity: UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 231225: ordinal not in range(128)
Sep 26 14:16:41 ubuntu ubiquity:
Sep 26 14:16:41 ubuntu ubiquity: (firefox:5367): Gtk-WARNING **: Locale not supported by C library.
Sep 26 14:16:41 ubuntu ubiquity: #011Using the fallback 'C' locale.
Sep 26 14:16:41 ubuntu ubiquity: ERROR: hook /usr/share/apport/package-hooks/source_ubiquity.py crashed:
Sep 26 14:16:41 ubuntu ubiquity: Traceback (most recent call last):
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/lib/python3/dist-packages/apport/report.py", line 188, in _run_hook
Sep 26 14:16:41 ubuntu ubiquity: symb['add_info'](report, ui)
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/share/apport/package-hooks/source_ubiquity.py", line 55, in add_info
Sep 26 14:16:41 ubuntu ubiquity: add_installation_log(report, 'UbiquitySyslog', 'syslog')
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/share/apport/package-hooks/source_ubiquity.py", line 21, in add_installation_log
Sep 26 14:16:41 ubuntu ubiquity: report[ident] = open(f, 'r').read()
Sep 26 14:16:41 ubuntu ubiquity: File "/usr/lib/python3.2/encodings/ascii.py", line 26, in decode
Sep 26 14:16:41 ubuntu ubiquity: return codecs.ascii_decode(input, self.errors)[0]
Sep 26 14:16:41 ubuntu ubiquity: UnicodeDecodeError: 'ascii' codec can't decode byte 0xc2 in position 231225: ordinal not in range(128)

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1056895

tags: added: iso-testing
Revision history for this message
Brian Murray (brian-murray) wrote :

The package hook for ubiquity is actually provided by apport not ubiquity - this way people can use 'ubuntu-bug ubiquity' without having the package installed. Anyway, I'll fix this.

affects: ubiquity (Ubuntu) → apport (Ubuntu)
Changed in apport (Ubuntu):
assignee: nobody → Brian Murray (brian-murray)
importance: Undecided → High
status: New → In Progress
summary: - Crashes trying to run the apport hook?
+ ubiquity apport hook crashes
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

Well, I've tried recreating this by putting unicode in /var/log/installer/syslog on an already installed system and using 'ubuntu-bug ubiquity' - this did not work.

Nor did putting unicode in /var/log/syslog on a running live cd and modifying ubiquity so that it would crash.

So while I'm suspcious of:

report[ident] = open(f, 'r').read()

I've been unable to recreate this at all.

Revision history for this message
Brian Murray (brian-murray) wrote :

I also choose french in syslinux and still was unable to recreate this.

Revision history for this message
Brian Murray (brian-murray) wrote :

I haven't found any duplicates of this issue either.

Changed in apport (Ubuntu Quantal):
importance: High → Low
status: In Progress → Triaged
assignee: Brian Murray (brian-murray) → nobody
Revision history for this message
Rolf Leggewie (r0lf) wrote :

quantal has seen the end of its life and is no longer receiving any updates. Marking the quantal task for this ticket as "Won't Fix".

Changed in apport (Ubuntu Quantal):
status: Triaged → Won't Fix
Revision history for this message
Brian Murray (brian-murray) wrote :

apport now doesn't crash on errors with package hooks and instead adds an attachment to bug reports with the title "HookError...ubiquity" or something close to that. Either way, I haven't seen any HookError attachments with recent ubiquity bug reports so lets assume this was fixed.

Changed in apport (Ubuntu):
status: Triaged → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers