Kernel crash shows confusing UI text

Bug #1051891 reported by Matthew Paul Thomas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Apport
Triaged
High
Unassigned
apport (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

apport trunk r2483

If there is a kernel crash or oops, apport-gtk shows the "Ubuntu has experienced an internal error" message:

        elif report_type == 'KernelCrash' or report_type == 'KernelOops':
    ...
            self.w('title_label').set_label('<big><b>%s</b></big>' %
                                            self.get_system_application_title())
    ...
    def get_system_application_title(self):
    ...
        else:
            if 'DistroRelease' not in self.report:
                self.report.add_os_info()
            t = _('Sorry, %s has experienced an internal error.') % self.report['DistroRelease']
        return t

This is appropriate for an oops, because the UI will appear shortly afterward. But it isn't appropriate for a kernel crash, because Ubuntu will have restarted since the error. In that case, it should instead show the text "Ubuntu has restarted after experiencing an internal error." <https://wiki.ubuntu.com/ErrorTracker#kernel-crash>

It may save time to fix bug 1043392 at the same time as this bug.

description: updated
summary: - Kernel crash/oops shows confusing UI text
+ Kernel crash shows confusing UI text
description: updated
Evan (ev)
tags: added: whoopsie-daisy
Evan (ev)
Changed in apport:
importance: Undecided → High
status: New → Confirmed
Changed in apport:
status: Confirmed → Triaged
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This issue has sat incomplete for more than 60 days now. I'm going to close it as invalid. Please feel free re-open if this is still an issue for you. Thank you.

Changed in apport (Ubuntu):
status: Incomplete → Invalid
Changed in apport:
assignee: nobody → Jaroslavas Karmazinas (cheops)
Ioana Lasc (ilasc)
Changed in apport:
assignee: Jaroslavas Karmazinas (cheops) → nobody
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