hook /usr/share/apport/package-hooks/source_ubiquity.py crashed: during ubuntu-bug ubiquity execution

Bug #1051222 reported by Para Siva
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Low
Martin Pitt

Bug Description

quantal -desktop-amd64 (20120914)

ERROR: hook /usr/share/apport/package-hooks/source_ubiquity.py crashed: message appeared with the following traceback when ubuntu-bug ubiquity was attmpted.

Error executing command as another user: Request dismissed
ERROR: hook /usr/share/apport/package-hooks/source_ubiquity.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport/report.py", line 186, in _run_hook
    symb['add_info'](report, ui)
  File "/usr/share/apport/package-hooks/source_ubiquity.py", line 55, in add_info
    add_installation_log(report, 'UbiquitySyslog', 'syslog')
  File "/usr/share/apport/package-hooks/source_ubiquity.py", line 23, in add_installation_log
    apport.hookutils.attach_root_command_outputs(report, {ident: "cat '%s'" % f})
  File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 430, in attach_root_command_outputs
    f = open(os.path.join(workdir, keyname))
IOError: [Errno 2] No such file or directory: '/tmp/tmplyisyd/UbiquitySyslog'

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.5.1-0ubuntu7
ProcVersionSignature: Ubuntu 3.5.0-14.17-generic 3.5.3
Uname: Linux 3.5.0-14-generic x86_64
ApportVersion: 2.5.1-0ubuntu7
Architecture: amd64
Date: Sat Sep 15 12:02:48 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120914)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Para Siva (psivaa) wrote :
Revision history for this message
Brian Murray (brian-murray) wrote :

How exactly did you call ubuntu-bug? This output is interesting:

Error executing command as another user: Request dismissed

Changed in apport (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Para Siva (psivaa) wrote :

Here's what i did and it can be reproducible easily.

This happens when you press Cancel button when prompted to enter the password to collect information to be included in the bug.

So basically
1. Ubuntu-bug ubiquity
2. Cancel when it prompts to enter the password

** Occurs in precise as well

Changed in apport (Ubuntu):
status: Incomplete → Confirmed
tags: added: rls-q-incoming
Para Siva (psivaa)
tags: added: precise
Changed in apport (Ubuntu):
importance: High → Low
status: Confirmed → Triaged
Revision history for this message
Didier Roche (didrocks) wrote :

xnox is looking at it, but doesn't worth to be in the spreadsheet.

tags: removed: rls-q-incoming
tags: added: rls-q-notfixing
Revision history for this message
Martin Pitt (pitti) wrote :

Fixed in trunk r2491.

Changed in apport (Ubuntu):
status: Triaged → Fix Committed
assignee: nobody → Martin Pitt (pitti)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport - 2.5.2-0ubuntu4

---------------
apport (2.5.2-0ubuntu4) quantal; urgency=low

  * Merge from trunk:
    - hookutils.py, attach_root_command_outputs(): Ignore IOError crash about
      nonexisting files, which can happen if the user dismisses authorization.
      (LP: #1051222)
    - launchpad.py: Fix tag filtering for Python 3. (LP: #1052754)
 -- Martin Pitt <email address hidden> Thu, 20 Sep 2012 08:07:01 +0200

Changed in apport (Ubuntu):
status: Fix Committed → Fix Released
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