apport stops responding and freezes forever

Bug #1030166 reported by Teo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Sometimes, when I use the command "ubuntu-bug" and my internet connection is bad (meaning it's slow and drops often), it happens that the Apport window showing the pseudo-progress bar stops responding, it greys out (like any window in Unity greys out when it stops responding), the Cancel button does nothing, and the window stays there greyed out forever. The only way to make it disappear is to kill the process

The obvious expected behavior is:
- if it is still sending data very slowly or waiting for a response from the server and you hit Cancel, it should quit immediately
- if an error occurs while connecting to the server or the operation times out, it should show an error message and close.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0.1-0ubuntu11
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic i686
NonfreeKernelModules: nvidia
ApportLog:

ApportVersion: 2.0.1-0ubuntu11
Architecture: i386
CrashReports:
 640:1000:125:38378:2012-07-27 18:36:15.835750000 +0200:2012-07-27 20:07:33.195381844 +0200:/var/crash/_usr_bin_glipper.1000.crash
 600:115:125:0:2012-07-28 00:15:37.606432366 +0200:2012-05-18 12:41:57.133618850 +0200:/var/crash/_usr_bin_glipper.1000.uploaded
 664:1000:125:0:2012-07-21 01:11:23.722222057 +0200:2012-07-21 01:11:23.722222057 +0200:/var/crash/_usr_bin_glipper.1000.upload
Date: Sat Jul 28 00:43:52 2012
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to precise on 2012-05-17 (71 days ago)

Revision history for this message
Teo (teo1978) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in apport (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for apport (Ubuntu) because there has been no activity for 60 days.]

Changed in apport (Ubuntu):
status: Incomplete → Expired
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