apport-bug crashes (Kununtu)

Bug #1899354 reported by ralphb
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport-symptoms (Ubuntu)
Brian Murray

Bug Description

Starting apport-bug from the terminal and then selecting "Sound/audio related problems" crashes apport-bug:

cassiopeia ~ > apport-bug
ERROR: symptom script /usr/share/apport/symptoms/ crashed:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport/", line 95, in thread_collect_info
    package = symb['run'](report, ui)
  File "/usr/share/apport/symptoms/", line 9, in run
    with os.scandir('/var/log/installer') as entries:
FileNotFoundError: [Errno 2] No such file or directory: '/var/log/installer'

Of course, I never was able to submit ANY bug using apport-bug, because it does not work for other options either.

Revision history for this message
ralphb (dev-endlos) wrote :

As to why there is no /var/log/installer: I installed from a USB stick into a fully encrypted system, so that /var/log/installer file was on the sticks' memory file system, but not in the encrypted filesystem.

affects: apport (Ubuntu) → apport-symptoms (Ubuntu)
Changed in apport-symptoms (Ubuntu):
status: New → In Progress
assignee: nobody → Brian Murray (brian-murray)
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package apport-symptoms - 0.24

apport-symptoms (0.24) groovy; urgency=medium

  * Resolve crash when /var/log/installer does not exist. (LP: #1899354)

 -- Brian Murray <email address hidden> Mon, 12 Oct 2020 07:35:36 -0700

Changed in apport-symptoms (Ubuntu):
status: In Progress → Fix Released
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