I keep getting error 404 message

Bug #1849583 reported by Glenda Laurenza on 2019-10-24

This bug report will be marked for expiration in 31 days if no further activity occurs. (find out why)

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apache2 (Ubuntu)
Undecided
Unassigned

Bug Description

When I get to user option my name appears but I keep getting 404 error message.

Glenda Laurenza (glaurenza) wrote :
Glenda Laurenza (glaurenza) wrote :

It's been an entire day with message

Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I believe a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu . You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or look at https://discourse.ubuntu.com/t/finding-help/709

I'm going to mark this 'incomplete' and suggest you go to a support site; if you feel I'm in error, please provide more detail and change it to 'New" You have provided no details as to how this relates to `apache2` http server (your screen picture looks like a desktop or client trying to use a service, and not an apache server providing the service; with no explanation as to the problem and how it relates to apache2)

Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

If you want this bug processed, you'll also need to also provide package/apport details, using the command `apport-collect 1849583` however currently it looks more like you need support, which is earlier in my response.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

Changed in apache2 (Ubuntu):
status: New → Incomplete

Thanks for replying. I am just not tech savvy and wouldn't know where to begin. I was watching tv just fine yesterday. This morning I turned on the tv and it was not cooperating. The new web site to support this glitch on my television, is very confusing to me. Do you have a for dummies instructions? Every app, Netflix, youtube, etc. Is working. My J & B is not. Can you help me walk thru it?
Hopeful,Glenda

  On Wed, Oct 23, 2019 at 21:05, Chris Guiver<email address hidden> wrote: Thank you for taking the time to report this bug and helping to make
Ubuntu better.

I believe a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu . You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or look at https://discourse.ubuntu.com/t
/finding-help/709

I'm going to mark this 'incomplete' and suggest you go to a support
site; if you feel I'm in error, please provide more detail and change it
to 'New"  You have provided no details as to how this relates to
`apache2` http server (your screen picture looks like a desktop or
client trying to use a service, and not an apache server providing the
service; with no explanation as to the problem and how it relates to
apache2)

Unfortunately, we cannot work on this bug because your description
didn't include enough information. You may find it helpful to read "How
to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

If you want this bug processed, you'll also need to also provide
package/apport details, using the command `apport-collect 1849583`
however currently it looks more like you need support, which is earlier
in my response.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

** Changed in: apache2 (Ubuntu)
      Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1849583

Title:
  I keep getting error 404 message

Status in apache2 package in Ubuntu:
  Incomplete

Bug description:
  When I get to user option my name appears but I keep getting 404 error
  message.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apache2/+bug/1849583/+subscriptions

Chris Guiver (guiverc) wrote :

> Do you have a for dummies instructions?

As you linked the bug as relating to `apache2` I'll provide the following documentation links on apache2

https://tutorials.ubuntu.com/tutorial/install-and-configure-apache#0
https://help.ubuntu.com/lts/serverguide/httpd.html

Bug reports are not for support, I've already provided appropriate places for support in my prior email; your other option is to convert this to a question, which is aimed at support. Bug reports are to find the problem and correct it so future users will not experience the issue.

You've also mentioned TV; apache is usually run on headless servers (ie. no screens attached) and not end-users devices such as a TV. You haven't said what release of Ubuntu your TV is running, let alone I have no experience with Ubuntu on TVs.

To gain more detail of your system or device where you are having trouble, you could login to the device (in text terminal, or open a terminal, `ssh` in if necessary) and enter the command `apport-collect 1849583` (without quotes). I suspect you'll be unable to do this, as I do believe you're seeking support for a device that may or may not relate to Ubuntu and/or `apache2` you filed this report against.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers