package apache2 2.4.18-2ubuntu3.8 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1765708 reported by Manoj Tulshiram Gadkar on 2018-04-20
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apache2 (Ubuntu)
Undecided
Unassigned

Bug Description

ac,jbfvs

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: apache2 2.4.18-2ubuntu3.8
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
Apache2ConfdDirListing: False
Apache2Modules:
 Error: command ['/usr/sbin/apachectl', '-D DUMP_MODULES'] failed with exit code 1: apache2: Could not open configuration file /etc/apache2/apache2.conf: No such file or directory
 Action '-D DUMP_MODULES' failed.
 The Apache error log may have more information.
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
Date: Thu Apr 19 16:40:45 2018
DuplicateSignature:
 package:apache2:2.4.18-2ubuntu3.8
 Setting up apache2 (2.4.18-2ubuntu3.7) ...
 ERROR: Module mpm_event does not exist!
 dpkg: error processing package apache2 (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-11-28 (142 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt 1.2.26
SourcePackage: apache2
Title: package apache2 2.4.18-2ubuntu3.8 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
error.log:

modified.conffile..etc.apache2.apache2.conf: [deleted]
modified.conffile..etc.apache2.conf-available.charset.conf: [deleted]
modified.conffile..etc.apache2.conf-available.localized-error-pages.conf: [deleted]
modified.conffile..etc.apache2.conf-available.other-vhosts-access-log.conf: [deleted]
modified.conffile..etc.apache2.conf-available.security.conf: [deleted]
modified.conffile..etc.apache2.conf-available.serve-cgi-bin.conf: [deleted]
modified.conffile..etc.apache2.envvars: [deleted]
modified.conffile..etc.apache2.magic: [deleted]
modified.conffile..etc.apache2.mods-available.access_compat.load: [deleted]
modified.conffile..etc.apache2.mods-available.actions.conf: [deleted]
modified.conffile..etc.apache2.mods-available.actions.load: [deleted]
modified.conffile..etc.apache2.mods-available.alias.conf: [deleted]
modified.conffile..etc.apache2.mods-available.alias.load: [deleted]
modified.conffile..etc.apache2.mods-available.allowmethods.load: [deleted]
modified.conffile..etc.apache2.mods-available.asis.load: [deleted]
modified.conffile..etc.apache2.mods-available.auth_basic.load: [deleted]
modified.conffile..etc.apache2.mods-available.auth_digest.load: [deleted]
modified.conffile..etc.apache2.mods-available.auth_form.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_anon.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_core.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_dbd.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_dbm.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_file.load: [deleted]
modified.conffile..etc.apache2.mods-available.authn_socache.load: [deleted]
modified.conffile..etc.apache2.mods-available.authnz_fcgi.load: [deleted]
modified.conffile..etc.apache2.mods-available.authnz_ldap.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_core.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_dbd.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_dbm.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_groupfile.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_host.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_owner.load: [deleted]
modified.conffile..etc.apache2.mods-available.authz_user.load: [deleted]
modified.conffile..etc.apache2.mods-available.autoindex.conf: [deleted]
modified.conffile..etc.apache2.mods-available.autoindex.load: [deleted]
modified.conffile..etc.apache2.mods-available.buffer.load: [deleted]
modified.conffile..etc.apache2.mods-available.cache.load: [deleted]
modified.conffile..etc.apache2.mods-available.cache_disk.conf: [deleted]
modified.conffile..etc.apache2.mods-available.cache_disk.load: [deleted]
modified.conffile..etc.apache2.mods-available.cache_socache.load: [deleted]
modified.conffile..etc.apache2.mods-available.cgi.load: [deleted]
modified.conffile..etc.apache2.mods-available.cgid.conf: [deleted]
modified.conffile..etc.apache2.mods-available.cgid.load: [deleted]
modified.conffile..etc.apache2.mods-available.charset_lite.load: [deleted]
modified.conffile..etc.apache2.mods-available.data.load: [deleted]
modified.conffile..etc.apache2.mods-available.dav.load: [deleted]
modified.conffile..etc.apache2.mods-available.dav_fs.conf: [deleted]
modified.conffile..etc.apache2.mods-available.dav_fs.load: [deleted]
modified.conffile..etc.apache2.mods-available.dav_lock.load: [deleted]
modified.conffile..etc.apache2.mods-available.dbd.load: [deleted]
modified.conffile..etc.apache2.mods-available.deflate.conf: [deleted]
modified.conffile..etc.apache2.mods-available.deflate.load: [deleted]
modified.conffile..etc.apache2.mods-available.dialup.load: [deleted]
modified.conffile..etc.apache2.mods-available.dir.conf: [deleted]
modified.conffile..etc.apache2.mods-available.dir.load: [deleted]
modified.conffile..etc.apache2.mods-available.dump_io.load: [deleted]
modified.conffile..etc.apache2.mods-available.echo.load: [deleted]
modified.conffile..etc.apache2.mods-available.env.load: [deleted]
modified.conffile..etc.apache2.mods-available.expires.load: [deleted]
modified.conffile..etc.apache2.mods-available.ext_filter.load: [deleted]
modified.conffile..etc.apache2.mods-available.file_cache.load: [deleted]
modified.conffile..etc.apache2.mods-available.filter.load: [deleted]
modified.conffile..etc.apache2.mods-available.headers.load: [deleted]
modified.conffile..etc.apache2.mods-available.heartbeat.load: [deleted]
modified.conffile..etc.apache2.mods-available.heartmonitor.load: [deleted]
modified.conffile..etc.apache2.mods-available.ident.load: [deleted]
modified.conffile..etc.apache2.mods-available.include.load: [deleted]
modified.conffile..etc.apache2.mods-available.info.conf: [deleted]
modified.conffile..etc.apache2.mods-available.info.load: [deleted]
modified.conffile..etc.apache2.mods-available.lbmethod_bybusyness.load: [deleted]
modified.conffile..etc.apache2.mods-available.lbmethod_byrequests.load: [deleted]
modified.conffile..etc.apache2.mods-available.lbmethod_bytraffic.load: [deleted]
modified.conffile..etc.apache2.mods-available.lbmethod_heartbeat.load: [deleted]
modified.conffile..etc.apache2.mods-available.ldap.conf: [deleted]
modified.conffile..etc.apache2.mods-available.ldap.load: [deleted]
modified.conffile..etc.apache2.mods-available.log_debug.load: [deleted]
modified.conffile..etc.apache2.mods-available.log_forensic.load: [deleted]
modified.conffile..etc.apache2.mods-available.lua.load: [deleted]
modified.conffile..etc.apache2.mods-available.macro.load: [deleted]
modified.conffile..etc.apache2.mods-available.mime.conf: [deleted]
modified.conffile..etc.apache2.mods-available.mime.load: [deleted]
modified.conffile..etc.apache2.mods-available.mime_magic.conf: [deleted]
modified.conffile..etc.apache2.mods-available.mime_magic.load: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_event.conf: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_event.load: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_prefork.conf: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_prefork.load: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_worker.conf: [deleted]
modified.conffile..etc.apache2.mods-available.mpm_worker.load: [deleted]
modified.conffile..etc.apache2.mods-available.negotiation.conf: [deleted]
modified.conffile..etc.apache2.mods-available.negotiation.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy.conf: [deleted]
modified.conffile..etc.apache2.mods-available.proxy.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_ajp.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_balancer.conf: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_balancer.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_connect.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_express.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_fcgi.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_fdpass.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_ftp.conf: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_ftp.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_html.conf: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_html.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_http.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_scgi.load: [deleted]
modified.conffile..etc.apache2.mods-available.proxy_wstunnel.load: [deleted]
modified.conffile..etc.apache2.mods-available.ratelimit.load: [deleted]
modified.conffile..etc.apache2.mods-available.reflector.load: [deleted]
modified.conffile..etc.apache2.mods-available.remoteip.load: [deleted]
modified.conffile..etc.apache2.mods-available.reqtimeout.conf: [deleted]
modified.conffile..etc.apache2.mods-available.reqtimeout.load: [deleted]
modified.conffile..etc.apache2.mods-available.request.load: [deleted]
modified.conffile..etc.apache2.mods-available.rewrite.load: [deleted]
modified.conffile..etc.apache2.mods-available.sed.load: [deleted]
modified.conffile..etc.apache2.mods-available.session.load: [deleted]
modified.conffile..etc.apache2.mods-available.session_cookie.load: [deleted]
modified.conffile..etc.apache2.mods-available.session_crypto.load: [deleted]
modified.conffile..etc.apache2.mods-available.session_dbd.load: [deleted]
modified.conffile..etc.apache2.mods-available.setenvif.conf: [deleted]
modified.conffile..etc.apache2.mods-available.setenvif.load: [deleted]
modified.conffile..etc.apache2.mods-available.slotmem_plain.load: [deleted]
modified.conffile..etc.apache2.mods-available.slotmem_shm.load: [deleted]
modified.conffile..etc.apache2.mods-available.socache_dbm.load: [deleted]
modified.conffile..etc.apache2.mods-available.socache_memcache.load: [deleted]
modified.conffile..etc.apache2.mods-available.socache_shmcb.load: [deleted]
modified.conffile..etc.apache2.mods-available.speling.load: [deleted]
modified.conffile..etc.apache2.mods-available.ssl.conf: [deleted]
modified.conffile..etc.apache2.mods-available.ssl.load: [deleted]
modified.conffile..etc.apache2.mods-available.status.conf: [deleted]
modified.conffile..etc.apache2.mods-available.status.load: [deleted]
modified.conffile..etc.apache2.mods-available.substitute.load: [deleted]
modified.conffile..etc.apache2.mods-available.suexec.load: [deleted]
modified.conffile..etc.apache2.mods-available.unique_id.load: [deleted]
modified.conffile..etc.apache2.mods-available.userdir.conf: [deleted]
modified.conffile..etc.apache2.mods-available.userdir.load: [deleted]
modified.conffile..etc.apache2.mods-available.usertrack.load: [deleted]
modified.conffile..etc.apache2.mods-available.vhost_alias.load: [deleted]
modified.conffile..etc.apache2.mods-available.xml2enc.load: [deleted]
modified.conffile..etc.apache2.ports.conf: [deleted]
modified.conffile..etc.apache2.sites-available.000-default.conf: [deleted]
modified.conffile..etc.apache2.sites-available.default-ssl.conf: [deleted]

tags: removed: need-duplicate-check

Thank you for taking the time to report this bug and helping to make Ubuntu better.

On upgrading a service this service has to be restarted to pick up the fixes.
Rather rarely a real issue occurs that the newer version does e.g. fail with the formerly working configuration.
But most of the time what happens is, that a service was installed, but stays unconfigured or experimented with but left in a broken state.

Your apache is broken by someone or some script deleting all the conffiles.
modified.conffile..etc.apache2.apache2.conf: [deleted]
modified.conffile..etc.apache2.conf-available.charset.conf: [deleted]
[...]
This will break the service.

Now on any update of the related packages that service has to be restarted, but since its config is incomplete/faulty it fails to restart.
Therefore the update of that package has to consider itself incomplete.

Depending on your particular case there are two solutions:
- either remove the offending package if you don't want to continue using it.
- Or if you do want to keep it please fix the configuration so that re-starting the service will work.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

Changed in apache2 (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for apache2 (Ubuntu) because there has been no activity for 60 days.]

Changed in apache2 (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers