package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: Unterprozess installiertes post-installation-Skript gab den Fehlerwert 1 zurück

Bug #1711926 reported by josef
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
amavisd-new (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

amavisd-new (1:2.10.1-2ubuntu1) wird eingerichtet ...
Creating/updating amavis user account...
Job for amavis.service failed because the control process exited with error code. See "systemctl status amavis.service" and "journalctl -xe" for details.
invoke-rc.d: initscript amavis, action "start" failed.
● amavis.service - LSB: Starts amavisd-new mailfilter
   Loaded: loaded (/etc/init.d/amavis; bad; vendor preset: enabled)
   Active: failed (Result: exit-code) since Son 2017-08-20 17:57:15 CEST; 3ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 25071 ExecStart=/etc/init.d/amavis start (code=exited, status=1/FAILURE)

Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: The value of var...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: a fully qualifie...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: You must explici...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: in /etc/amavis/c...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: network name!
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook amavis[25071]: (failed).
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook systemd[1]: amavis.service: Contr...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook systemd[1]: Failed to start LSB: ...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook systemd[1]: amavis.service: Unit ...
Aug 20 17:57:15 sieber-HP-Pavilion-Notebook systemd[1]: amavis.service: Faile...
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: Fehler beim Bearbeiten des Paketes amavisd-new (--configure):
 Unterprozess installiertes post-installation-Skript gab den Fehlerwert 1 zurück
Fehler traten auf beim Bearbeiten von:
 amavisd-new
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: amavisd-new 1:2.10.1-2ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-91.114-generic 4.4.76
Uname: Linux 4.4.0-91-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
Date: Sat Aug 19 22:24:18 2017
ErrorMessage: Unterprozess installiertes post-installation-Skript gab den Fehlerwert 1 zurück
InstallationDate: Installed on 2016-10-23 (300 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160720)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: amavisd-new
Title: package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: Unterprozess installiertes post-installation-Skript gab den Fehlerwert 1 zurück
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
josef (sieber-josef) wrote :
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Hi Josef,
here from your log:

Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: The value of vari...
Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: a fully qualified...
Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: You must explicit...
Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: in /etc/amavis/co...
Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: network name!
Aug 19 22:24:18 sieber-HP-Pavilion-Notebook amavis[9890]: (failed).

This name is tried to be guessed by the setup on the hostname.
But if that is no FQDN you must help it.

There is some more info at [1].

[1]: https://answers.launchpad.net/ubuntu/+source/amavisd-new/+question/28169

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

Changed in amavisd-new (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for amavisd-new (Ubuntu) because there has been no activity for 60 days.]

Changed in amavisd-new (Ubuntu):
status: Incomplete → Expired
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