package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 1

Bug #1696612 reported by Julio Montúfar
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
amavisd-new (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Buenas tardes, mi inglés no es muy bueno preferiría poder tener acceso a una página en español.

Agradezco su ayuda.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: amavisd-new 1:2.10.1-2ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
Date: Wed Jun 7 18:53:47 2017
ErrorMessage: el subproceso instalado el script post-installation devolvió el código de salida de error 1
InstallationDate: Installed on 2017-05-12 (26 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: amavisd-new
Title: package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Julio Montúfar (julio17) wrote :
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

From the log:
The value of variable $myhostname ...en
a fully qualified domain name; per...h.
You must explicitly assign a FQDN ...me
in /etc/amavis/conf.d/05-node_id, ...'s
network name!

This is a bit shortened, but you can see it again in full size with :
 $ systemctl status amavis.service

Long story short, the service is not properly configured and fails to start.
Due to that an upgrade fails as it needs to restart the service,

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Thank you for your report.

This looks like a local configuration problem, rather than a bug in Ubuntu.

You can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Since we use this bug tracker to track bugs in Ubuntu, rather than configuration problems, I'm marking this bug as Invalid. This helps us to focus on fixing bugs in Ubuntu.

If you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

So you either have to set up amavisd correctly OR if you don't need it remove it and don't bother.

And also I beg your pardon but my Spanish is not just bad, it is non existing.
I hope that still helps you to get things resolved.

Changed in amavisd-new (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for amavisd-new (Ubuntu) because there has been no activity for 60 days.]

Changed in amavisd-new (Ubuntu):
status: Incomplete → Expired
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