package amavisd-new 1:2.10.1-4ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1696543 reported by LANCE ROGERS
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
amavisd-new (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

unknown loading error apparmormessage on updating software

ProblemType: Package
DistroRelease: Ubuntu 16.10
Package: amavisd-new 1:2.10.1-4ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-54.57-generic 4.8.17
Uname: Linux 4.8.0-54-generic i686
ApportVersion: 2.20.3-0ubuntu8.3
Architecture: i386
Date: Wed Jun 7 12:18:21 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-06-05 (2 days ago)
InstallationMedia: Ubuntu-MATE 16.10 "Yakkety Yak" - Release i386 (20161012.1)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.10ubuntu1.1
 apt 1.3.5
SourcePackage: amavisd-new
Title: package amavisd-new 1:2.10.1-4ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
LANCE ROGERS (lancemichael2) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
tags: removed: need-duplicate-check
Revision history for this message
Joshua Powers (powersj) wrote :

From log:

Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: Starting amavisd: T...
Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: a fully qualified d...
Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: You must explicitly...
Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: in /etc/amavis/conf...
Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: network name!
Jun 07 12:18:21 lance-HP-Z600-Workstation amavis[6074]: (failed).

Revision history for this message
Joshua Powers (powersj) wrote :

Thank you for taking the time to file a bug report.

From the log above you can sort of make out the fact that you have not
set a fully qualified domain name in the amavis configuration file. You
must do this before starting the service.

Since it seems likely to me that this is a local configuration problem,
rather than a bug in Ubuntu, I am marking this bug as 'Incomplete'.

However, if you believe that this is really a bug in Ubuntu, then we would
be grateful if you would provide a more complete description of the problem
with steps to reproduce, explain why you believe this is a bug in Ubuntu
rather than a problem specific to your system, and then change the bug
status back to "New".

For local configuration issues, you can find assistance here:
http://www.ubuntu.com/support/community

Changed in amavisd-new (Ubuntu):
status: New → Incomplete
Revision history for this message
Joshua Powers (powersj) wrote :

There was also a second failure:

● dirsrv-admin.service - 389 Administration Server.
   Loaded: loaded (/lib/systemd/system/dirsrv-admin.service; disabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Wed 2017-06-07 12:17:54 PDT; 7ms ago
  Process: 5333 ExecStart=/usr/sbin/apache2 -k start -f /etc/dirsrv/admin-serv/httpd.conf (code=exited, status=1/FAILURE)

Jun 07 12:17:54 lance-HP-Z600-Workstation systemd[1]: Starting 389 Administra...
Jun 07 12:17:54 lance-HP-Z600-Workstation apache2[5333]: AH00558: apache2: Co...
Jun 07 12:17:54 lance-HP-Z600-Workstation apache2[5333]: (2)No such file or d...
Jun 07 12:17:54 lance-HP-Z600-Workstation apache2[5333]: AH00014: Configurati...
Jun 07 12:17:54 lance-HP-Z600-Workstation systemd[1]: dirsrv-admin.service: C...
Jun 07 12:17:54 lance-HP-Z600-Workstation systemd[1]: Failed to start 389 Adm...
Jun 07 12:17:54 lance-HP-Z600-Workstation systemd[1]: dirsrv-admin.service: U...
Jun 07 12:17:54 lance-HP-Z600-Workstation systemd[1]: dirsrv-admin.service: F...
Hint: Some lines were ellipsized, use -l to show in full.

I cannot quite make out those lines since they were ellipsized. If you can get the full output of those lines with the -l option of systemctl it can help triage further.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for amavisd-new (Ubuntu) because there has been no activity for 60 days.]

Changed in amavisd-new (Ubuntu):
status: Incomplete → Expired
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