package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[John Replogle]

Creating config file /etc/default/postgrey with new version
Setting up re2c (0.16-1) ...
Setting up spamassassin (3.4.1-3) ...
Adding system user `debian-spamd' (UID 129) ...
Adding new group `debian-spamd' (GID 138) ...
Adding new user `debian-spamd' (UID 129) with group `debian-spamd' ...
Creating home directory `/var/lib/spamassassin' ...
Setting up sa-compile (3.4.1-3) ...
Running sa-compile (may take a long time)
Setting up spamc (3.4.1-3) ...
Setting up zoo (2.10-28) ...
Setting up amavisd-new (1:2.10.1-2ubuntu1) ...
Creating/updating amavis user account...
Job for amavis.service failed because the control process exited with error code. See "systemctl status amavis.service" and "journalctl -xe" for details.
invoke-rc.d: initscript amavis, action "start" failed.
● amavis.service - LSB: Starts amavisd-new mailfilter
   Loaded: loaded (/etc/init.d/amavis; bad; vendor preset: enabled)
   Active: failed (Result: exit-code) since Mon 2017-05-01 01:04:07 PDT; 9ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 14931 ExecStart=/etc/init.d/amavis start (code=exited, status=1/FAILURE)

May 01 01:04:07 john-Aspire-5742 amavis[14931]: Starting amavisd: The value of variable $myhostname is "john-Aspire-5742", but should have been
May 01 01:04:07 john-Aspire-5742 amavis[14931]: a fully qualified domain name; perhaps uname(3) did not provide such.
May 01 01:04:07 john-Aspire-5742 amavis[14931]: You must explicitly assign a FQDN of this host to variable $myhostname
May 01 01:04:07 john-Aspire-5742 amavis[14931]: in /etc/amavis/conf.d/05-node_id, or fix what uname(3) provides as a host's
May 01 01:04:07 john-Aspire-5742 amavis[14931]: network name!
May 01 01:04:07 john-Aspire-5742 amavis[14931]: (failed).
May 01 01:04:07 john-Aspire-5742 systemd[1]: amavis.service: Control process exited, code=exited status=1
May 01 01:04:07 john-Aspire-5742 systemd[1]: Failed to start LSB: Starts amavisd-new mailfilter.
May 01 01:04:07 john-Aspire-5742 systemd[1]: amavis.service: Unit entered failed state.
May 01 01:04:07 john-Aspire-5742 systemd[1]: amavis.service: Failed with result 'exit-code'.
dpkg: error processing package amavisd-new (--configure):
 subprocess installed post-installation script returned error exit status 1
Processing triggers for libc-bin (2.23-0ubuntu7) ...
Processing triggers for systemd (229-4ubuntu17) ...
Processing triggers for ureadahead (0.100.0-19) ...
Errors were encountered while processing:
 mariadb-server-10.0
 mariadb-server
 amavisd-new
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: amavisd-new 1:2.10.1-2ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-75.96-generic 4.4.59
Uname: Linux 4.4.0-75-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Mon May 1 01:04:07 2017
DuplicateSignature:
 package:amavisd-new:1:2.10.1-2ubuntu1
 Setting up mariadb-server-10.0 (10.0.29-0ubuntu0.16.04.1) ...
 dpkg: error processing package mariadb-server-10.0 (--configure):
  subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: amavisd-new
Title: package amavisd-new 1:2.10.1-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Christian Ehrhardt  (paelzer)]

Hi,
from the Log
Starting amavisd: The value of variable $myhostname is "john-Aspire-5742", but should have been
 a fully qualified domain name; perhaps uname(3) did not provide such.
 You must explicitly assign a FQDN of this host to variable $myhostname
 in /etc/amavis/conf.d/05-node_id, or fix what uname(3) provides as a host's
 network name!

[Christian Ehrhardt  (paelzer)]

In general a misconfigured service lets the upgrade fail as services are usually restarted on upgrade.

[Christian Ehrhardt  (paelzer)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Since it seems likely to me that this is a local configuration problem, rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers to get help for this sort of problem here: http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem, explain why you believe this is a bug in Ubuntu rather than a problem specific to your system, and then change the bug status back to New.

[Launchpad Janitor (janitor)]

[Expired for amavisd-new (Ubuntu) because there has been no activity for 60 days.]