[Acer Swift 3 SF314-42] Audio popping at low volumes

[Dustin Nisbet-Jones]

My AMD Renoir-powered machine has audio popping at low volumes and when sound stops briefly.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.8.0-31.33-generic 5.8.17
Uname: Linux 5.8.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: dustin 15118 F.... pulseaudio
 /dev/snd/controlC1: dustin 15118 F.... pulseaudio
 /dev/snd/controlC2: dustin 15118 F.... pulseaudio
 /dev/snd/controlC0: dustin 15118 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 7 07:47:38 2020
InstallationDate: Installed on 2020-07-15 (144 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/08/2020
dmi.bios.release: 1.4
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Kona_RN
dmi.board.vendor: RO
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.04
dmi.ec.firmware.release: 1.4
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.04:bd06/08/2020:br1.4:efr1.4:svnAcer:pnSwiftSF314-42:pvrV1.04:rvnRO:rnKona_RN:rvrV1.04:cvnAcer:ct10:cvrV1.04:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-42
dmi.product.sku: 0000000000000000
dmi.product.version: V1.04
dmi.sys.vendor: Acer
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2020-11-04T18:16:16.625370

[Daniel van Vugt (vanvugt)]

Can you please attach a copy of your /etc/pulse/default.pa ?

[Dustin Nisbet-Jones (d.nisbetjones)]

Thank you for the response. See attached

[Daniel van Vugt (vanvugt)]

Thanks. I just wanted to check the changes made in that file, which turn out to be irrelevant:

-#load-module module-alsa-source device=hw:1,0
+#load-module module-alsa-source device=hw:0,0

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.