Activity log for bug #1901901

Date Who What changed Old value New value Message
2020-10-28 14:14:38 Jaromir Obr bug added bug
2020-10-28 14:16:47 Jaromir Obr tags apport-collected groovy third-party-packages
2020-10-28 14:16:48 Jaromir Obr description My output sound device "Lenovo Family 17h" worked well in Ubuntu 20.04. But when I upgraded to Ubuntu 20.10, I cannot hear any sound. The sound card is not detected, "System => Sound => Output Device" shows only "Dummy Output". I'm able to reproduce it even with live Ubuntu 20.10 from USB key. I checked that the issue happens in Ubuntu 20.10 with official kernel 5.8.0 and even with 5.9.1. Note that in Ubuntu 20.04 it worked well with 5.4 and 5.8.x So it doesn't seem to be depend on used kernel. ------------------------------------------------------------------------------------------- $ systemctl --user status pulseaudio.service ● pulseaudio.service - Sound Service Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-10-28 14:25:34 CET; 25min ago TriggeredBy: ● pulseaudio.socket Main PID: 3002 (pulseaudio) CGroup: /user.slice/user-1000.slice/user@1000.service/pulseaudio.service └─3002 /usr/bin/pulseaudio --daemonize=no --log-target=journal Oct 28 14:25:34 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Tried to configure /devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1 (alsa_card.pci-0000_03_00.6) more often than 5 time> ------------------------------------------------------------------------------------------- When pulseaudio starts in verbose mode: $ pulseaudio -vvvvv ... I: [pulseaudio] (alsa-lib)pcm_hw.c: open '/dev/snd/pcmC2D0c' failed (-16) I: [pulseaudio] alsa-util.c: Error opening PCM device hw:acp: Device or resource busy D: [pulseaudio] alsa-mixer.c: Profile set 0x558aa38b6670, auto_profiles=no, probed=yes, n_mappings=0, n_profiles=0, n_decibel_fixes=0 E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1""): initialization failed. I: [pulseaudio] module-udev-detect.c: Card /devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1 (alsa_card.pci-0000_03_00.6) failed to load module. ------------------------------------------------------------------------------------------- $ lspci -nnk | grep -A2 Audio 03:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:1637] Subsystem: Lenovo Device [17aa:380d] Kernel driver in use: snd_hda_intel -- 03:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor [1022:15e2] (rev 01) Subsystem: Lenovo Raven/Raven2/FireFlight/Renoir Audio Processor [17aa:380d] Kernel driver in use: snd_rn_pci_acp3x Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x 03:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller [1022:15e3] Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:380d] Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel ------------------------------------------------------------------------------------------- $ cat /proc/asound/cards 0 [Generic ]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x805c8000 irq 100 1 [Generic_1 ]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x805c0000 irq 101 2 [acp ]: acp - acp LENOVO-82A2-YogaSlim714ARE05-LNVNB161216 My output sound device "Lenovo Family 17h" worked well in Ubuntu 20.04. But when I upgraded to Ubuntu 20.10, I cannot hear any sound. The sound card is not detected, "System => Sound => Output Device" shows only "Dummy Output". I'm able to reproduce it even with live Ubuntu 20.10 from USB key. I checked that the issue happens in Ubuntu 20.10 with official kernel 5.8.0 and even with 5.9.1. Note that in Ubuntu 20.04 it worked well with 5.4 and 5.8.x So it doesn't seem to be depend on used kernel. ------------------------------------------------------------------------------------------- $ systemctl --user status pulseaudio.service ● pulseaudio.service - Sound Service Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; enabled; vendor preset: enabled) Active: active (running) since Wed 2020-10-28 14:25:34 CET; 25min ago TriggeredBy: ● pulseaudio.socket Main PID: 3002 (pulseaudio) CGroup: /user.slice/user-1000.slice/user@1000.service/pulseaudio.service └─3002 /usr/bin/pulseaudio --daemonize=no --log-target=journal Oct 28 14:25:34 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to find a working profile. Oct 28 14:25:35 yoga pulseaudio[3002]: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6> Oct 28 14:25:35 yoga pulseaudio[3002]: Tried to configure /devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1 (alsa_card.pci-0000_03_00.6) more often than 5 time> ------------------------------------------------------------------------------------------- When pulseaudio starts in verbose mode: $ pulseaudio -vvvvv ... I: [pulseaudio] (alsa-lib)pcm_hw.c: open '/dev/snd/pcmC2D0c' failed (-16) I: [pulseaudio] alsa-util.c: Error opening PCM device hw:acp: Device or resource busy D: [pulseaudio] alsa-mixer.c: Profile set 0x558aa38b6670, auto_profiles=no, probed=yes, n_mappings=0, n_profiles=0, n_decibel_fixes=0 E: [pulseaudio] module-alsa-card.c: Failed to find a working profile. E: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="1" name="pci-0000_03_00.6" card_name="alsa_card.pci-0000_03_00.6" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1""): initialization failed. I: [pulseaudio] module-udev-detect.c: Card /devices/pci0000:00/0000:00:08.1/0000:03:00.6/sound/card1 (alsa_card.pci-0000_03_00.6) failed to load module. ------------------------------------------------------------------------------------------- $ lspci -nnk | grep -A2 Audio 03:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:1637] Subsystem: Lenovo Device [17aa:380d] Kernel driver in use: snd_hda_intel -- 03:00.5 Multimedia controller [0480]: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor [1022:15e2] (rev 01) Subsystem: Lenovo Raven/Raven2/FireFlight/Renoir Audio Processor [17aa:380d] Kernel driver in use: snd_rn_pci_acp3x Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x 03:00.6 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller [1022:15e3] Subsystem: Lenovo Family 17h (Models 10h-1fh) HD Audio Controller [17aa:380d] Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel ------------------------------------------------------------------------------------------- $ cat /proc/asound/cards 0 [Generic ]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x805c8000 irq 100 1 [Generic_1 ]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x805c0000 irq 101 2 [acp ]: acp - acp LENOVO-82A2-YogaSlim714ARE05-LNVNB161216 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu50 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: mirao 9326 F.... pulseaudio /dev/snd/pcmC2D0c: mirao 9326 F...m pulseaudio /dev/snd/controlC0: mirao 9326 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 20.10 InstallationDate: Installed on 2020-08-15 (74 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Package: pulseaudio 1:13.99.2-1ubuntu2 [origin: unknown] PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14 Tags: groovy third-party-packages Uname: Linux 5.8.0-26-generic x86_64 UnreportableReason: This does not seem to be an official Ubuntu package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again. UpgradeStatus: Upgraded to groovy on 2020-10-24 (3 days ago) UserGroups: adm audio cdrom dip docker libvirt lpadmin lxd plugdev pulse pulse-access sambashare sudo video _MarkForUpload: True dmi.bios.date: 07/14/2020 dmi.bios.release: 1.32 dmi.bios.vendor: LENOVO dmi.bios.version: DMCN32WW dmi.board.asset.tag: ��������������� dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: ��������������� dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Yoga Slim 7 14ARE05 dmi.ec.firmware.release: 1.27 dmi.modalias: dmi:bvnLENOVO:bvrDMCN32WW:bd07/14/2020:br1.32:efr1.27:svnLENOVO:pn82A2:pvrYogaSlim714ARE05:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrYogaSlim714ARE05: dmi.product.family: Yoga Slim 7 14ARE05 dmi.product.name: 82A2 dmi.product.sku: LENOVO_MT_82A2_BU_idea_FM_Yoga Slim 7 14ARE05 dmi.product.version: Yoga Slim 7 14ARE05 dmi.sys.vendor: LENOVO
2020-10-28 14:16:49 Jaromir Obr attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428550/+files/AlsaInfo.txt
2020-10-28 14:16:50 Jaromir Obr attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428551/+files/CurrentDmesg.txt
2020-10-28 14:16:52 Jaromir Obr attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428552/+files/Dependencies.txt
2020-10-28 14:16:55 Jaromir Obr attachment added PaInfo.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428553/+files/PaInfo.txt
2020-10-28 14:16:56 Jaromir Obr attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428554/+files/ProcCpuinfoMinimal.txt
2020-10-28 14:16:58 Jaromir Obr attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428555/+files/ProcEnviron.txt
2020-10-28 14:17:00 Jaromir Obr attachment added PulseList.txt https://bugs.launchpad.net/bugs/1901901/+attachment/5428556/+files/PulseList.txt
2020-10-29 01:19:16 Daniel van Vugt summary Yoga Slim 7: Sound output device is not detected after upgrade from Ubuntu 20.04 to 20.10 Lenovo Yoga Slim 7: Sound output device is not detected after upgrade from Ubuntu 20.04 to 20.10
2020-11-23 01:50:47 Daniel van Vugt pulseaudio (Ubuntu): status New Fix Released
2020-11-23 01:50:58 Daniel van Vugt pulseaudio (Ubuntu): status Fix Released Fix Committed
2020-11-23 01:51:59 Daniel van Vugt affects pulseaudio (Ubuntu) alsa-lib (Ubuntu)