Can't plug in USB audio device "TEAC AI-101 Audio"

Bug #1580444 reported by MFeif
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-lib (Ubuntu)
New
Undecided
Unassigned

Bug Description

I can't use this device; it shows up in dmesg, but it seems that systemd hangs when trying to use udev to configure it. The important message (I think) is:

usb 3-1: 13:0: cannot get min/max values for control 2 (id 13)

AND, here is from syslog:
May 10 23:46:59 dude systemd-udevd[302]: worker [5911] terminated by signal 9 (Killed)
May 10 23:46:59 dude systemd-udevd[302]: worker [5911] failed while handling '/devices/pci0000:00/0000:00:1a.0/usb3/3-1/3-1:1.0/sound/card3/controlC3'
May 10 23:47:19 dude kernel: [114738.341243] usb 3-1: 13:0: cannot get min/max values for control 2 (id 13)

...

I tried to use alsactl to force an init of this card; the very long log is attached.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libasound2 1.1.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
Date: Wed May 11 00:11:40 2016
Dependencies:
 gcc-6-base 6.0.1-0ubuntu1
 libasound2-data 1.1.0-0ubuntu1
 libc6 2.23-0ubuntu3
 libgcc1 1:6.0.1-0ubuntu1
InstallationDate: Installed on 2015-05-28 (348 days ago)
InstallationMedia: Ubuntu-Server 15.04 "Vivid Vervet" - Release amd64 (20150422)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-lib
UpgradeStatus: Upgraded to xenial on 2016-05-09 (1 days ago)

Revision history for this message
MFeif (matt-feifarek) wrote :
Revision history for this message
rob (rm+ubuntu) wrote :

I have the same problem on Ubuntu 16.04

My ChromeOS device running itss own flavor of Linux has not problem using the device.

Revision history for this message
msknight (msknight) wrote :

Same here.

TEAC AI-101 Dac/Amp connecting to Linux Mint 17.3 Rosa \n \l - 64 bit
VERSION="14.04.4 LTS, Trusty Tahr"

3.19.0-32-generic #37~14.04.1-Ubuntu SMP Thu Oct 22 09:41:40 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

On connecting the Teac to USB 2, the device turns up in the sound control window properly, and I can select it, but when I try to send audio to it, nothing comes out and the applications stall. They don't report anything, they just hang until I select a different sound output and then they continue as if nothing happened... but on selecting the Teac, nothing wants to move.

On connecting the Teac to USB 3, it seems to connect and disconnect. Doesn't even flicker a presence in the sound window.

I did try to connect via Bluetooth as well, but it wouldn't connect for some reason. Sees it, pairs with it, trusts it, but doesn't want to use it as a device. At that point, I ran out of time.

USB2....
[612629.199542] usb 5-2.4.2: new high-speed USB device number 18 using ehci-pci
[612629.915629] usb 5-2.4.2: new high-speed USB device number 19 using ehci-pci
[612630.009199] usb 5-2.4.2: New USB device found, idVendor=0644, idProduct=8051
[612630.009208] usb 5-2.4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[612630.009213] usb 5-2.4.2: Product: TEAC AI-101 Audio
[612630.009217] usb 5-2.4.2: Manufacturer: TEAC
[612630.009221] usb 5-2.4.2: SerialNumber: ACEGIKMOQS....

USB3....
[613059.985196] usb 1-1: new high-speed USB device number 12 using xhci_hcd
[613060.118318] usb 1-1: New USB device found, idVendor=0644, idProduct=8051
[613060.118325] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[613060.118329] usb 1-1: Product: TEAC AI-101 Audio
[613060.118332] usb 1-1: Manufacturer: TEAC
[613060.118335] usb 1-1: SerialNumber: ACEGIKMOQS....
[613102.527644] usb 1-1: USB disconnect, device number 12

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