Plantronics GameCom 780 digital output/input missing

Bug #1241449 reported by the_angry_angel on 2013-10-18
This bug affects 6 people
Affects Status Importance Assigned to Milestone
alsa-lib (Ubuntu)

Bug Description

Under Ubuntu 13.10, the Plantronics GameCom 780 digital output/input is missing.

Fix: Remove/comment out the Plantronics GameCom entry under USB-Audio.pcm.iec958_device within /usr/share/alsa/cards/USB-Audio.conf, reboot the box, and it reappears as a digital device. On my system it's line 46.

When used as an analogue only device, the volume at 1% is unusably loud, as such as this device can only be used as a digital device. There appears to be no fix for the analogue driver, as it is reportedly a firmware bug, according to a alsa mailing list thread.

Perhaps I've not described the issue well enough this isn't a dupe of the bug 1002952.

Bug 1002952 is what removes the S/PDIF for the Plantronics GameCom 780. However the analogue output for the Plantronics GameCom 780 is usably loud - as described by another in this thread on the alsa-user list

if you follow the thread the alsa guys suggest that "the headset's firmware handles the volume settings in some incorrect way".

The only usable output for the Gamescom 780 is to use the digital S/PDIF.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-lib (Ubuntu):
status: New → Confirmed
brandon.garcia (brandon-garcia) wrote :

commenting out the config line did not resolve the issue for me. The S/PDIF listing reappears but produces no audio output.

John P. Bloch (johnpbloch) wrote :

Commenting the line out in the config file worked for me.

Hawkwing (androlgenhald) wrote :

THANK YOU! No need to reboot though, simply restarting pulseaudio with "pulseaudio -k" is enough.

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