[Aspire 5820TZG, Realtek ALC271X, Speaker, Internal] No sound at all

Bug #998424 reported by edphis
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

It should be surround or dolby or stereo but none of them works. Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: fglrx wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC271X Analog [ALC271X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kobbe 2687 F.... pulseaudio
 /dev/snd/controlC0: kobbe 2687 F.... pulseaudio
 /dev/snd/pcmC0D0p: kobbe 2687 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc500000 irq 44'
   Mixer name : 'Realtek ALC271X'
   Components : 'HDA:10ec0269,1025035d,00100100'
   Controls : 24
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xdc420000 irq 45'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sat May 12 14:31:29 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 2687 2687 2687 2285 kobbe F.... pulseaudio
 /dev/snd/controlC0: kobbe F.... pulseaudio
 /dev/snd/pcmC0D0p: kobbe F...m pulseaudio
 /dev/snd/seq: timidity F.... timidity
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Aspire 5820TZG, Realtek ALC271X, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: V1.23
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JM51_CP
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrV1.23:bd12/21/2010:svnAcer:pnAspire5820TZG:pvrV1.23:rvnAcer:rnJM51_CP:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire 5820TZG
dmi.product.version: V1.23
dmi.sys.vendor: Acer

Revision history for this message
edphis (edphis) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Won't Fix
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