USB audio device (Audioengine AW1) detected but when selected does not work

Bug #990776 reported by Karl Kropf
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

The Audioengine device shows up in Sound Settings but when it is selected, the signal continues to run through the default speakers/headphones.

The device worked fine in 11.10. I've upgraded 'over the air' to 12.04 LTS.

aplay -l:
List of PLAYBACK Hardware Devices **
card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: AW1 [Audioengine AW1], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0

lsusb (with Audioengine device):
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 004: ID 046d:c05a Logitech, Inc. Optical Mouse M90
Bus 002 Device 004: ID 08bb:2704 Texas Instruments Japan

lsusb (without Audioengine device):
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 004: ID 046d:c05a Logitech, Inc. Optical Mouse M90

2012-04-28 22:55:08 (124 KB/s) - `alsa-info.sh' saved [27247]

ALSA Information Script v 0.4.60
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  lsmod
  aplay
  amixer
  alsactl
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

The information is located at http://www.alsa-project.org/db/?f=8fcbb2056f939b60022b48910ee50772f31b9875

sudo lspci -v:
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, fast devsel, latency 0
 Capabilities: [e0] Vendor Specific Information: Len=09 <?>
 Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, fast devsel, latency 0, IRQ 16
 Memory at dc100000 (32-bit, non-prefetchable) [size=512K]
 I/O ports at 1800 [size=8]
 Memory at c0000000 (32-bit, prefetchable) [size=256M]
 Memory at dc200000 (32-bit, non-prefetchable) [size=256K]
 Expansion ROM at <unassigned> [disabled]
 Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
 Capabilities: [d0] Power Management version 2
 Kernel driver in use: i915
 Kernel modules: intelfb, i915

00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, fast devsel, latency 0
 Memory at dc180000 (32-bit, non-prefetchable) [size=512K]
 Capabilities: [d0] Power Management version 2

00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, fast devsel, latency 0, IRQ 44
 Memory at dc240000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
 Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
 Capabilities: [100] Virtual Channel
 Capabilities: [130] Root Complex Link
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=02, subordinate=03, sec-latency=0
 I/O behind bridge: 00002000-00002fff
 Memory behind bridge: d6000000-d7ffffff
 Prefetchable memory behind bridge: 00000000d0000000-00000000d1ffffff
 Capabilities: [40] Express Root Port (Slot+), MSI 00
 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
 Capabilities: [90] Subsystem: Sony Corporation Device 8212
 Capabilities: [a0] Power Management version 2
 Capabilities: [100] Virtual Channel
 Capabilities: [180] Root Complex Link
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=04, subordinate=05, sec-latency=0
 I/O behind bridge: 00003000-00003fff
 Memory behind bridge: d8000000-d9ffffff
 Prefetchable memory behind bridge: 00000000d2000000-00000000d3ffffff
 Capabilities: [40] Express Root Port (Slot+), MSI 00
 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
 Capabilities: [90] Subsystem: Sony Corporation Device 8212
 Capabilities: [a0] Power Management version 2
 Capabilities: [100] Virtual Channel
 Capabilities: [180] Root Complex Link
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 02) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=06, subordinate=07, sec-latency=0
 I/O behind bridge: 00004000-00004fff
 Memory behind bridge: da000000-dbffffff
 Prefetchable memory behind bridge: 00000000d4000000-00000000d5ffffff
 Capabilities: [40] Express Root Port (Slot+), MSI 00
 Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
 Capabilities: [90] Subsystem: Sony Corporation Device 8212
 Capabilities: [a0] Power Management version 2
 Capabilities: [100] Virtual Channel
 Capabilities: [180] Root Complex Link
 Kernel driver in use: pcieport
 Kernel modules: shpchp

00:1d.0 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0, IRQ 23
 I/O ports at 1820 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.1 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0, IRQ 17
 I/O ports at 1840 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.2 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) (prog-if 00 [UHCI])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at 1860 [size=32]
 Kernel driver in use: uhci_hcd

00:1d.7 USB controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0, IRQ 23
 Memory at dc444000 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [50] Power Management version 2
 Capabilities: [58] Debug port: BAR=1 offset=00a0
 Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if 01 [Subtractive decode])
 Flags: bus master, fast devsel, latency 0
 Bus: primary=00, secondary=08, subordinate=0c, sec-latency=32
 I/O behind bridge: 00005000-00005fff
 Memory behind bridge: dc000000-dc0fffff
 Prefetchable memory behind bridge: 0000000080000000-0000000083ffffff
 Capabilities: [50] Subsystem: Sony Corporation Device 8212

00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0
 Capabilities: [e0] Vendor Specific Information: Len=0c <?>
 Kernel modules: leds-ss4200, iTCO_wdt, intel-rng

00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02) (prog-if 8a [Master SecP PriP])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 0, IRQ 18
 I/O ports at 01f0 [size=8]
 I/O ports at 03f4 [size=1]
 I/O ports at 0170 [size=8]
 I/O ports at 0374 [size=1]
 I/O ports at 1810 [size=16]
 Kernel driver in use: ata_piix

00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 02) (prog-if 8f [Master SecP SecO PriP PriO])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 19
 I/O ports at 18b0 [size=8]
 I/O ports at 18a4 [size=4]
 I/O ports at 18a8 [size=8]
 I/O ports at 18a0 [size=4]
 I/O ports at 1890 [size=16]
 Memory at dc444400 (32-bit, non-prefetchable) [size=1K]
 Capabilities: [70] Power Management version 2
 Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02)
 Subsystem: Sony Corporation Device 8212
 Flags: medium devsel, IRQ 10
 I/O ports at 18c0 [size=32]
 Kernel modules: i2c-i801

02:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8036 PCI-E Fast Ethernet Controller (rev 16)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, fast devsel, latency 0, IRQ 43
 Memory at d6000000 (64-bit, non-prefetchable) [size=16K]
 I/O ports at 2000 [size=256]
 Capabilities: [48] Power Management version 2
 Capabilities: [50] Vital Product Data
 Capabilities: [5c] MSI: Enable+ Count=1/2 Maskable- 64bit+
 Capabilities: [e0] Express Legacy Endpoint, MSI 00
 Capabilities: [100] Advanced Error Reporting
 Kernel driver in use: sky2
 Kernel modules: sky2

06:00.0 Ethernet controller: Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) (rev 01)
 Subsystem: AMBIT Microsystem Corp. Device 0423
 Flags: bus master, fast devsel, latency 0, IRQ 18
 Memory at da000000 (64-bit, non-prefetchable) [size=64K]
 Capabilities: [40] Power Management version 2
 Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit-
 Capabilities: [60] Express Legacy Endpoint, MSI 00
 Capabilities: [90] MSI-X: Enable- Count=1 Masked-
 Capabilities: [100] Advanced Error Reporting
 Capabilities: [140] Virtual Channel
 Kernel driver in use: ath5k
 Kernel modules: ath5k

08:03.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 168, IRQ 16
 Memory at 84000000 (32-bit, non-prefetchable) [size=4K]
 Bus: primary=08, secondary=09, subordinate=0c, sec-latency=176
 Memory window 0: 80000000-83fff000 (prefetchable)
 Memory window 1: 88000000-8bfff000
 I/O window 0: 00005400-000054ff
 I/O window 1: 00005000-000050ff
 16-bit legacy interface ports at 0001
 Kernel driver in use: yenta_cardbus
 Kernel modules: yenta_socket

08:03.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller (prog-if 10 [OHCI])
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 64, IRQ 16
 Memory at dc005000 (32-bit, non-prefetchable) [size=2K]
 Memory at dc000000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: [44] Power Management version 2
 Kernel driver in use: firewire_ohci
 Kernel modules: firewire-ohci

08:03.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
 Subsystem: Sony Corporation Device 8212
 Flags: bus master, medium devsel, latency 64, IRQ 18
 Memory at dc004000 (32-bit, non-prefetchable) [size=4K]
 Capabilities: [44] Power Management version 2
 Kernel driver in use: tifm_7xx1
 Kernel modules: tifm_7xx1

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC262 Analog [ALC262 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ksk 9883 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc240000 irq 44'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:10ec0262,104d1600,00100100 HDA:14f12c06,104d1700,00100000'
   Controls : 17
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'AW1'/'BeAutiful Qing Audioengine AW1 at usb-0000:00:1d.0-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB08bb:2704'
   Controls : 2
   Simple ctrls : 1
Date: Sat Apr 28 22:44:03 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: Upgraded to precise on 2012-04-27 (1 days ago)
dmi.bios.date: 12/06/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0070J4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0070J4:bd12/06/2006:svnSonyCorporation:pnVGN-N29VN_B:pvrC3LNV43U:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-N29VN_B
dmi.product.version: C3LNV43U
dmi.sys.vendor: Sony Corporation

Revision history for this message
Karl Kropf (ksk-clara) wrote :
affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Karl Kropf (ksk-clara) wrote :

UPDATE:

Perhaps an unhelpful 'solution'. I have found that after shutting down and rebooting with the device plugged in that I can successfully switch the output in the Sound Settings. The device works properly now.

Revision history for this message
Juancho (juan-baptiste-0) wrote :

I confirm this bug is still present on an up to date kubuntu 16.04.

Revision history for this message
Juancho (juan-baptiste-0) wrote :

And the reboot workaround doesn't work.

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