constant background noise sound after upgrading to ubuntu 12.04

Bug #990605 reported by Accorte
36
This bug affects 6 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After the upgrade to Ubuntu 12.04 from 11.10 my laptop constantly plays a soft windlike noise sound through the laptops speakers.
When I set the audio output to silent and turn down the volume to 0 the noise sound changes a little, but continues playing.
When I plug in earphones the laptops speakers stop playing it and the sound gets only played through the earphones, that's my current workaround to get rid of the annoying noise.
Other sounds like music still playback normally, but the noise is always in the background.

I think I've got an Intel HDA sound card build into my laptop (the new audio-settings tool only shows intern audio as it's name).
Before the upgrade there was a second Soundcard in the list, but that one didn't work.
The laptop is a LG R710.

If there are any logs and configuration files I can append to help you please tell me.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

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tags: added: bot-comment
Accorte (accorte)
affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
hatori (noltemedia) wrote :

I have the same issue. the noise is bearly noticeable at low volume, at higher volumes there is a horrible high frequency "hiss" added ... i tried to hassel with /etc/modprobe.d/alsa-base.conf options + asla force-reload as found in the ubuntu wiki to no avail. back to the original distro alsa-base.conf for now...

cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC889A

i have a ga-ep45-ud3r

Revision history for this message
hatori (noltemedia) wrote :

looking after my bug:
well, it was'nt one ... use alsamixer to turn down 'frontmic playback' and store these settings with 'sudo alsactl store'
if at all it is a usability bug in gnomes sound thingies inability to control/mute playback of inputs
sound plays nice now as does the precise pangolin...

Revision history for this message
Accorte (accorte) wrote :

Thank you very much hatori!
The that worked for me, the only difference is that the device was only called 'mic' and not 'frontmic playback'.

Revision history for this message
Mike Guo (hylinux) wrote :

I just do as Hatori did.
it doesn't work for me at all.

anyone have any update about this issue?

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Paul McCann (ismisepaul) wrote :

Seeing the same thing Laptop HP dm4-1140SA, wind like / train going over track noise when earphones are plugged in.

After audio has stopped playing, about 30 seconds, the background sound stops. Once audio is played again the horrible background noise returns. Muting the microphones doesn't work....

Revision history for this message
Artur Osipov (swartur2012) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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