[CA0106 - CA0106, playback] No sound at all

Bug #964554 reported by Hugh Barney
48
This bug affects 10 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am running 11.10. After performing an upgrade 2 days ago sounds no longer works. Have proved hardware by booting off CD and it works fine. Driver appears to be loaded ok. Sound is not muted. Reverted to previous kernel befoer update but did not resolve.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hugh 1732 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'CA0106'/'Audigy SE [SB0570] at 0xc000 irq 16'
   Mixer name : 'CA0106'
   Components : ''
   Controls : 35
   Simple ctrls : 18
Date: Sun Mar 25 14:46:35 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:CA0106 failed
Symptom_Card: CA0106 Soundblaster - CA0106
Symptom_Type: No sound at all
Title: [CA0106 - CA0106, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1005
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8H67-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1005:bd07/15/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Hugh Barney (hughbarney) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Phillip "ZyanKLee" Stockmann (zyanklee) wrote :

might be related to bug #319505

Revision history for this message
Vladimir Korenev (vkorenev) wrote :

I think it is duplicate of bug #948110

Revision history for this message
Hugh Barney (hughbarney) wrote :

I dont think this is related to #948110 as the work round there does not work for me.
Anybody got any ideas how to narrow this down ? I switched on pulseaudio debug and can see things happen when I change the volume control.

Revision history for this message
Hugh Barney (hughbarney) wrote :

Ok so this bug impacts 8 of us so far - how long does it normally take before anyone starts to look at these things.

I'm willing to help narrow down the root cause of this issue. Know my way round a unix box, can shell script etc. Just dont know much about ALSA and pulseaudio.

Meanwhile I've got my teenage daughter moaning about how how rubbish linux is because they broke the sound on the last update.

Maybe its time to go back to Microsoft and install Windows 7. That would be a shame. But a computer without sound these days is no fun at all.

Revision history for this message
Phillip "ZyanKLee" Stockmann (zyanklee) wrote : Re: [Bug 964554] Re: [CA0106 - CA0106, playback] No sound at all
Download full text (3.2 KiB)

For me unmuting the master channel and muting the digital output using the
alsamixer did the job.
Am 05.04.2012 23:00 schrieb "Hugh Barney" <email address hidden>:

> Ok so this bug impacts 8 of us so far - how long does it normally take
> before anyone starts to look at these things.
>
> I'm willing to help narrow down the root cause of this issue. Know my
> way round a unix box, can shell script etc. Just dont know much about
> ALSA and pulseaudio.
>
> Meanwhile I've got my teenage daughter moaning about how how rubbish
> linux is because they broke the sound on the last update.
>
> Maybe its time to go back to Microsoft and install Windows 7. That
> would be a shame. But a computer without sound these days is no fun at
> all.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/964554
>
> Title:
> [CA0106 - CA0106, playback] No sound at all
>
> Status in “alsa-driver” package in Ubuntu:
> Confirmed
>
> Bug description:
>
> I am running 11.10. After performing an upgrade 2 days ago sounds no
> longer works. Have proved hardware by booting off CD and it works
> fine. Driver appears to be loaded ok. Sound is not muted.
> Reverted to previous kernel befoer update but did not resolve.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: alsa-base 1.0.24+dfsg-0ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
> Uname: Linux 3.0.0-15-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: hugh 1732 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'CA0106'/'Audigy SE [SB0570] at 0xc000 irq 16'
> Mixer name : 'CA0106'
> Components : ''
> Controls : 35
> Simple ctrls : 18
> Date: Sun Mar 25 14:46:35 2012
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
> (20111012)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:CA0106 failed
> Symptom_Card: CA0106 Soundblaster - CA0106
> Symptom_Type: No sound at all
> Title: [CA0106 - CA0106, playback] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/15/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1005
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: P8H67-M PRO
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1005:bd07/15/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: System Product Name
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad....

Read more...

Revision history for this message
Hugh Barney (hughbarney) wrote :

Thanks Phillip

I ran Gnome Alsamixer. At the far left there is a tick box for IEC958 - with that unticked the sound springs into LIFE. I have no idea what an IEC958 is but taking the tick box off it works.

Revision history for this message
Phillip "ZyanKLee" Stockmann (zyanklee) wrote :

Iec958 is the optical and/or coaxial digital connector for soundcards.
Not sure why the iec958 is enabled by default since last update. But that
seems to be the case.
Am 07.04.2012 11:35 schrieb "Hugh Barney" <email address hidden>:

> Thanks Phillip
>
> I ran Gnome Alsamixer. At the far left there is a tick box for IEC958 -
> with that unticked the sound springs into LIFE. I have no idea what an
> IEC958 is but taking the tick box off it works.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/964554
>
> Title:
> [CA0106 - CA0106, playback] No sound at all
>
> Status in “alsa-driver” package in Ubuntu:
> Confirmed
>
> Bug description:
>
> I am running 11.10. After performing an upgrade 2 days ago sounds no
> longer works. Have proved hardware by booting off CD and it works
> fine. Driver appears to be loaded ok. Sound is not muted.
> Reverted to previous kernel befoer update but did not resolve.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: alsa-base 1.0.24+dfsg-0ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
> Uname: Linux 3.0.0-15-generic x86_64
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: hugh 1732 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'CA0106'/'Audigy SE [SB0570] at 0xc000 irq 16'
> Mixer name : 'CA0106'
> Components : ''
> Controls : 35
> Simple ctrls : 18
> Date: Sun Mar 25 14:46:35 2012
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
> (20111012)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:CA0106 failed
> Symptom_Card: CA0106 Soundblaster - CA0106
> Symptom_Type: No sound at all
> Title: [CA0106 - CA0106, playback] No sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 07/15/2011
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 1005
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: P8H67-M PRO
> dmi.board.vendor: ASUSTeK Computer INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Asset-1234567890
> dmi.chassis.type: 3
> dmi.chassis.vendor: Chassis Manufacture
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr1005:bd07/15/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
> dmi.product.name: System Product Name
> dmi.product.version: System Version
> dmi.sys.vendor: System manufacturer
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/964554/+subscriptions
>

Revision history for this message
Scott Cove (scott-cove) wrote :

This behaviour of only working with either optical or analogue is a limitation of the SE and LS model Audigy cards, and probably the chips themselves. This will be why you need to disable iec958. See the wikipedia article on these here: http://en.wikipedia.org/wiki/Sound_Blaster_Audigy#Sound_Blaster_Audigy_SE_.26_Audigy_Value

I can confirm though that the workaround does work to get analogue sound - but the diogital portion is broken.

The digital portion of alsa does work though, as i have got it to work using the same cable/amp setup that i was trying to use for my Audigy LS in my htpc on my Acer Aspire 5738G that has iec958 output. This uses an nVidia MCP77/78 HDMI and for some reason has three iec958 boxes - all three need to be checked for the optical output to autodetect and work.

So in this case - you can narrow this down to only the optical output in alsa being broken and that it should not be switched on by default for ease of use for the average user.

That being said - should a seperate bug be listed for the optical not working at all?

Revision history for this message
Scott Cove (scott-cove) wrote :

i apologise for not proofreading - the second last paragraph should read - the optical output for the CA0106 is broken - not the optical output in alsa itself (like i said - i can get it working on my laptop).

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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