PCI/internal sound card not detected

Bug #952102 reported by mastermesh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

ubuntu seems to indicate that it's playing sounds, but I hear nothing... This is a hp pavillion dv9700 computer. Sound drivers for this thing are odd... Computer was made for windows vista. I lost that since repair cd was not a cd but a hard drive partition that crashed. I tried windows xp and 7 and could not find drivers for those for this computer since computer was put out after xp since it was meant for vista, and no one seems to have ever updated the drivers for windows 7 yet?... When I could find drivers for windows 7, it would work for about 5 seconds and then that was it... it went silent on windows.. I've lived with silent sounds for over a year because of that. I was hoping installing ubuntu would help... but it has not. It's like the computer thinks there's sound there but no actual sound comes out?

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic-pae 3.2.9
Uname: Linux 3.2.0-18-generic-pae i686
NonfreeKernelModules: nvidia
AlsaDevices:
 total 0
 crw-rw---T 1 root audio 116, 1 Mar 11 03:14 seq
 crw-rw---T 1 root audio 116, 33 Mar 11 03:14 timer
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Sun Mar 11 04:37:12 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120309)
PackageArchitecture: all
PciMultimedia:

ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.name: 30D1
dmi.board.vendor: Quanta
dmi.board.version: 85.26
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd03/03/2009:svnHewlett-Packard:pnHPPaviliondv9700NotebookPC:pvrRev1:rvnQuanta:rn30D1:rvr85.26:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv9700 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-03-10T11:28:32.129861

Revision history for this message
mastermesh (jeffthomann) wrote :
Revision history for this message
David Henningsson (diwic) wrote :

Unfortunately it seems like Ubuntu has not detected your sound card either. If you're sure you have not disabled it in BIOS, it's probably a hardware error.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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