[ICE1712 - TerraTec DMX6Fire, playback] No sound at all

[frank jones]

i am a newb linux user, i dont know why sound is not working. it works fine under windows xp x64 though.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: DMX6Fire [TerraTec DMX6Fire], device 0: ICE1712 multi [ICE1712 multi]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: DMX6Fire [TerraTec DMX6Fire], device 0: ICE1712 multi [ICE1712 multi]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: administrator 1516 F.... pulseaudio
 /dev/snd/pcmC0D0c: administrator 1516 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'DMX6Fire'/'TerraTec DMX6Fire at 0xe800, irq 21'
   Mixer name : 'ICE1712 - multitrack'
   Components : ''
   Controls : 77
   Simple ctrls : 51
Date: Thu Oct 27 16:18:51 2011
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DMX6Fire failed
Symptom_Card: ICE1712 [Envy24] PCI Multi-Channel I/O Controller - TerraTec DMX6Fire
Symptom_Type: No sound at all
Title: [ICE1712 - TerraTec DMX6Fire, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/04/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: TA780G M2+
dmi.board.vendor: BIOSTAR Group
dmi.chassis.asset.tag: None
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd08/04/2009:svnBIOSTARGroup:pnTA780GM2+:pvr:rvnBIOSTARGroup:rnTA780GM2+:rvr:cvnBIOSTARGroup:ct3:cvr:
dmi.product.name: TA780G M2+
dmi.sys.vendor: BIOSTAR Group

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]