PCI/internal sound card not detected

Bug #879574 reported by Matt White
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I was trying to fix a different sound problem and now my device isn't detected anymore. It used to only have the problem where the headphone jack would mute the speakers when I plugged in my headphones but there would be no sound in the headphones. I followed this guy's instructions which got me to where I am now: http://ubuntuforums.org/showpost.php?p=8744543&postcount=18

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 1 2011-10-21 11:25 seq
 crw-rw---- 1 root audio 116, 33 2011-10-21 11:25 timer
AplayDevices: aplay: device_list:240: no soundcards found...
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices: arecord: device_list:240: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Fri Oct 21 11:37:56 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (7 days ago)
dmi.bios.date: 02/15/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/15/2011:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2011-10-21T11:31:21.613189

Revision history for this message
Matt White (mattw922) wrote :
Revision history for this message
Matt White (mattw922) wrote :

Following step 1 here fixed the no sound problem: https://help.ubuntu.com/community/SoundTroubleshootingProcedure

But I still have the muted headphone jack problem. I've played around in alsamixer and I've tried various models with options snd-hda-intel model=MODELNAME in /etc/modprobe.d/alsa-base.conf, but nothing seems to fix this problem. If I go into sound settings, output tab, and manually change "Connector", I can get speakers muted with headphones on, but that's really annoying. The Connector also changes automatically when I plug in the headphones but it only works correctly if I manually switch it. I have a Realtek ALC665. Any ideas?

affects: ubuntu → alsa-driver (Ubuntu)
Revision history for this message
Raymond (superquad-vortex2) wrote :

[ 0.704662] pci 0000:00:1b.0: [8086:1c20] type 0 class 0x000403
[ 0.704677] pci 0000:00:1b.0: reg 10: [mem 0xf1c00000-0xf1c03fff 64bit]
[ 0.704729] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.704733] pci 0000:00:1b.0: PME# disabled

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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