(Oneiric regression) Missing access to sound cards

[Typhoe]

No sound and audio card seems undetected.

Was working in maverick.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:240: no soundcards found...
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
ArecordDevices: arecord: device_list:240: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/by-path', '/dev/snd/controlC29', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CheckboxCommand: gst_pipeline_test -t 2 'audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink'
CheckboxDescription:
 Cliquez sur « tester » afin de jouer un son sur le périphérique de lecture détecté automatiquement.

 Avez-vous entendu un son et était-il exempt de distorsion, cliquetis ou autres bruits étranges ?
CheckboxTest: audio/playback_auto
Date: Fri Sep 30 21:26:36 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=fr_FR.UTF-8
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 7KETC8WW (2.28 )
dmi.board.name: 89185QG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr7KETC8WW(2.28):bd05/08/2009:svnLENOVO:pn89185QG:pvrThinkPadR61:rvnLENOVO:rn89185QG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 89185QG
dmi.product.version: ThinkPad R61
dmi.sys.vendor: LENOVO

[Typhoe (spamistrash)]

lspci -vv -s 00:1b.0
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: Lenovo ThinkPad T61
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin B routed to IRQ 48
 Region 0: Memory at fe220000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

[Typhoe (spamistrash)]

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: Lenovo ThinkPad T61
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin B routed to IRQ 48
 Region 0: Memory at fe220000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
  Address: 00000000fee0300c Data: 41b9
 Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE- FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
   ClockPM- Surprise- LLActRep- BwNot-
  LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
 Capabilities: [100 v1] Virtual Channel
  Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
  Arb: Fixed- WRR32- WRR64- WRR128-
  Ctrl: ArbSelect=Fixed
  Status: InProgress-
  VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=01
   Status: NegoPending- InProgress-
  VC1: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=1 ArbSelect=Fixed TC/VC=80
   Status: NegoPending- InProgress-
 Capabilities: [130 v1] Root Complex Link
  Desc: PortNumber=0f ComponentID=02 EltType=Config
  Link0: Desc: TargetPort=00 TargetComponent=02 AssocRCRB- LinkType=MemMapped LinkValid+
   Addr: 00000000fed1c000
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

[roob85 (roob85)]

Im also affected by this bug...any work arounds?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[roob85 (roob85)]

Rebooting to a older kernel fixed the issue for me. If there is any additional info I can provide please let me know.

[Ivan Serra (ivanserra)]

I tried to reboot with older kernel but no fix the problem for me!

[Ivan Serra (ivanserra)]

00:00.0 Host bridge: Intel Corporation Mobile GME965/GLE960 Memory Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GME965/GLE960 Integrated Graphics Controller (rev 0c)
00:19.0 Ethernet controller: Intel Corporation 82562GT 10/100 Network Connection (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 5 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
10:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)

[David Henningsson (diwic)]

Hi, I'm trying to get to the bottom of this problem, but I can't replicate it myself. Could you help me with the following:

 * Indicate whether this always happens, or whether the problem comes and goes between reboots or perhaps between logging out and logging in?

 * When sound is not working, "aplay -l" returns "no soundcards found". But does "sudo aplay -l" give the same result, or will sound cards show up?

 * Some people have reported switching to gdm from LightDM resolves the problem. Is this helping you as well?

[Ivan Serra (ivanserra)]

aplay -l
aplay: device_list:240: no sound cards found

[Ivan Serra (ivanserra)]

switched from LightDM to GDM no fixed the problem for me

[Ivan Serra (ivanserra)]

David let me know if can I help you with other test

[Ivan Serra (ivanserra)]

sudo aplay -l
aplay: device_list:240: no sound cards found

same result

[David Henningsson (diwic)]

@Ivan serra, thanks - could you please attach an alsa-info as well? (See http://wiki.ubuntu.com/Audio/AlsaInfo )

Also, you say "switched from LightDM to GDM no fixed the problem for me"
Does this mean that it works or does not work with GDM?

[Ivan Serra (ivanserra)]

Hi David
here the file
yeah with the gdm I don't have sound yet....

thanks
Ivan

[Ivan Serra (ivanserra)]

I'm Just using gdm right now and it doesn't work yet

[David Henningsson (diwic)]

@Ivan, thanks. From your bug is different from the original reporter - in your case, your problem is that the snd-hda-intel module is not loaded. What is the result of "sudo modprobe snd-hda-intel"?

[Ivan Serra (ivanserra)]

ivan@mck-serraubu:~$ sudo modprobe snd-hda-intel
[sudo] password for ivan:
FATAL: Module snd_hda_intel not found

[Ivan Serra (ivanserra)]

Module Size Used by
vboxpci 22882 0
vboxnetadp 13328 0
vboxnetflt 27211 0
vboxdrv 251814 3 vboxpci,vboxnetadp,vboxnetflt
usbhid 41905 0
hid 77367 1 usbhid
usb_storage 44173 2
uas 17699 0
ahci 21634 3
libahci 25761 1 ahci
i915 505143 3
drm_kms_helper 32889 1 i915
drm 196322 4 i915,drm_kms_helper
wmi 18744 0
i2c_algo_bit 13199 1 i915
video 18908 1 i915
e1000e 139775 0

[Ivan Serra (ivanserra)]

sudo apt-get install build-essential linux-headers-$(uname -r) module-assistant alsa-source

sudo dpkg-reconfigure alsa-source

with module assistant I receive errors file attach
(sudo module-assistant a-i alsa-source)

[Typhoe (spamistrash)]

Hi,

sorry for the lack of update from me, but it seems my problem has disappeared.

I can't reproduce it.

The sound card is now correctly detected at each boot. I'm using the standard LightDM (the new logon screen) and neither with unity or gnome 3 has the pb occurred anymore.

So for me, this bug report can be closed.

Thank you.

[Ivan Serra (ivanserra)]

David I need to receive support from you dont' close the bug report
thanks

[David Henningsson (diwic)]

@Ivan, you don't need the alsa-source package, please uninstall it.

Instead try reinstalling linux-image-3.0.0-12-generic-pae package to see if that makes the /lib/modules/3.0.0-12-generic-pae/kernel/sound/pci/hda/snd-hda-intel.ko
file show up again.

[Ivan Serra (ivanserra)]

Hi David
thank you very much reinstall the package and fixed the problem
Ivan

[David Henningsson (diwic)]

Thanks for the feedback.