ALC269VB on Asus EeePC 1015PN, No sound from speakers, but sound from headphones
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Sound from speakers has stopped working on Asus EeePC 1015PN , but sound from headphones still works. Sound worked fine during initial install, but has stopped working. It may be related to a BIOS update (possible BIOS mis-reporting pins or jacks or driver not getting information correctly?) Unfortunately, BIOS cannot be downgraded to confirm -- all ASUS BIOS software refuses to flash to older BIOS (no force option).
Currently using 11.04 with all updates installed, but problem appears to exist in 10.10 as well
alsa-base version is 1.0.24+
These are the troubleshooting steps I've tried with no effect:
- check levels in alsamixer (all at 100% except mic boost, shows in alsa-info as 100% as well)
- booting from LiveUSB, problem is there, too (did not used to be)
- booting from 10.10 LiveUSB, problem is there, too (did not used to be)
- installed linux-alsa-
- sudo modprobe snd-hda-intel
- adding "options snd-hda-intel model=asus" to alsa-base.conf
Internal microphone works
Speakers work in Windows
lspci shows both audio cards correctly (the Intel one is what stopped working):
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
04:00.1 Audio device: nVidia Corporation High Definition Audio Controller (rev a1)
alsa-info available here: http://
Output of aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+
ProcVersionSign
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelMo
AlsaVersion:
Advanced Linux Sound Architecture Driver Version 1.0.24.
Compiled on May 5 2011 for kernel 2.6.38-8-generic (SMP).
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf5efc000 irq 44'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,
Controls : 12
Simple ctrls : 8
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xfbffc000 irq 17'
Mixer name : 'Nvidia GPU 0b HDMI/DP'
Components : 'HDA:10de000b,
Controls : 16
Simple ctrls : 4
Date: Wed May 18 03:27:21 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitec
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.
dmi.board.name: 1015PN
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: 1015PN
dmi.product.
dmi.sys.vendor: ASUSTeK Computer INC.
Changed in alsa-driver (Ubuntu): | |
status: | New → Confirmed |
Forgot to mention, checked Bug #697498 and noted people reported resuming from suspend brings sound back. I did suspend and resume as mentioned there. After resume, sound does comes out of speakers, but then headphones don't work. So, it just reverses the problem.
I also tried disabling audio in BIOS, booting into Ubuntu (intel audio was gone from sound preferences), re-enabled audio in BIOS and rebooted, but it had no effect.