[P55A-UD3, Realtek ALC892, Green Speaker, Rear] No sound at all

Bug #779049 reported by LyhCode on 2011-05-07
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

no sound at all when 10.10 upgrade to 11.04

lspci -v
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
        Subsystem: Giga-byte Technology Device a002
        Flags: bus master, fast devsel, latency 0, IRQ 53
        Memory at fbff8000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: HDA Intel
        Kernel modules: snd-hda-intel

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
Uname: Linux 2.6.38-9-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kyle 2356 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 53'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,1458a002,00100302'
   Controls : 35
   Simple ctrls : 19
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfbdfc000 irq 54'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sat May 7 21:26:48 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Alpha amd64 (20100925)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=zh_TW:en
 PATH=(custom, user)
 LANG=zh_TW.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: 內部音效 - HDA Intel
Symptom_DevicesInUse: 2356
Symptom_Jack: Green Speaker, Rear
Symptom_Type: No sound at all
Title: [P55A-UD3, Realtek ALC892, Green Speaker, Rear] No sound at all
UpgradeStatus: Upgraded to natty on 2011-05-07 (0 days ago)
dmi.bios.date: 08/10/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F11
dmi.board.name: P55A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P55A-UD3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

LyhCode (lyhcode) wrote :
Claus Lensbøl (cmol) wrote :

I can confirm this. I have the same problem after upgrade from 10.10 -> 11.04 with:

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
 Subsystem: Hewlett-Packard Company Device 2a90
 Flags: bus master, fast devsel, latency 0, IRQ 47
 Memory at f7ff8000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
 Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
 Capabilities: [100] Virtual Channel
 Capabilities: [130] Root Complex Link
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

Claus Lensbøl (cmol) wrote :

I just did:

sudo aptitude --purge reinstall linux-sound-base alsa-base alsa-utils linux-image-`uname -r` libasound2

, and now I have sound again, and in the output section, I have the proper device, not just the dummy audio as before.

LyhCode (lyhcode) wrote :

Thanks!
I've try reinstall packages, but not working for my ubuntu...
wait for new kernel updates: )

pascal (ptrovatelli) wrote :
Download full text (3.2 KiB)

I'm using Realtek ALC892 with a fresh ubuntu 11.04 natty and I have the same problem but I think it may be because my chipset is not supported.
I'm using Gigabyte GA--890 GPA-UD3H AMD 890GX motherboard.
lspci -v
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA) (rev 40)
        Subsystem: Giga-byte Technology Device a102
        Flags: bus master, slow devsel, latency 32, IRQ 7
        Memory at fe024000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel modules: snd-hda-intel

The exact chipset is SB850 and according to http://www.alsa-project.org/main/index.php/Matrix:Vendor-ATI it is supported only until SB400
I can't find SB850 in ALSA-Configuration.txt either (max is SB450)

I've tried #3 it didn't change anything.
I've tried installing the high definition audio codec from http://www.realtek.com.tw/downloads/downloadsview.aspx?langid=1&pfid=24&level=4&conn=3&downtypeid=3 (LinuxPkg_5.16rc14.tar.bz2) but still not working.
 This actually removed everything that was in hardware, input and output in the audio configuration panel: I have now only the "dummy output"

I'm not sure if the install is OK because it ends strangely:
/sbin/depmod -a 2.6.38-8-generic
cat WARNING

WARNING!!! The mixer channels for the ALSA driver are muted by default!!!
**************************************************************************
You would use some ALSA or OSS mixer to set the appropriate volume.

Creating mixer?...done.
Creating sequencer...done.
Creating midi0?...done.
Creating dsp?...done.
Creating audio?...done.
Creating sndstat...done.
Creating music...done.
Creating dmmidi?...done.
Creating dmfm?...done.
Creating amixer?...done.
Creating adsp?...done.
Creating amidi?...done.
Creating admmidi?...done.
rm: cannot remove `/dev/snd': Is a directory
Creating snd/control?...done.
Creating snd/seq...done.
Creating snd/timer...done.
Creating snd/hw??...done.
Creating snd/midi??...done.
Creating snd/pcm??p...done.
Creating snd/pcm??c...done.
Creating aload?...done.
Creating aloadSEQ...done.
Remove Folder.....
./install: 48: alsaconf: not found

Ater rebooting if i try to access the alsa mixer:
alsamixer
cannot open mixer: No such file or directory

modinfo soundcore
filename: /lib/modules/2.6.38-8-generic/kernel/sound/soundcore.ko
license: GPL
author: Alan Cox
description: Core sound module
srcversion: 982D4ED4F640D0B9C43B130
depends:
vermagic: 2.6.38-8-generic SMP mod_unload modversions

lspci -nnvv
01:05.1 Audio device [0403]: ATI Technologies Inc RS880 Audio Device [Radeon HD 4200] [1002:970f]
 Subsystem: Giga-byte Technology Device [1458:960f]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 4 bytes
 Interrupt: pin B routed to IRQ 10
 Region 0: Memory at fdefc000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel modules: snd-hda-intel

Where do I need to report the missing configuration to alsa developers as advised in https://help.ubuntu...

Read more...

pascal (ptrovatelli) wrote :

BTW i have another entry for audio in lspci -nnvv:
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
 Subsystem: Giga-byte Technology Device [1458:a102]
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 32, Cache Line Size: 4 bytes
 Interrupt: pin A routed to IRQ 7
 Region 0: Memory at fe024000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
  Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
 Kernel modules: snd-hda-intel

Luke Yelavich (themuso) wrote :

For those who have replied to the bug with what they think is the same issue, you all have different hardware, so please file separate bugs for each of your own problems, using "ubuntu-bug audio".

To the original bug reporter, ahve you checked to make sure you have the correct output device selected in sound preferences? Click on the speaker icon in the top right of your screen, and choose sound preferences. Go to the output tab, and make sure internal audio is selected. (It appears your graphics card also had audio output, which could be selected for some reason).

If that doesn't help, please get a log from the sound server, as explained here: https://wiki.ubuntu.com/PulseAudio/Log. Attach the log to this bug when done.

Thanks.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
LyhCode (lyhcode) wrote :

I've check sound preferences again.
Internal Audio is the default output device.
And volumes in preferences or alsamixer are 100%.

Attachment is a log generated by instructions from https://wiki.ubuntu.com/PulseAudio/Log .

Wait for newly updates.

Thanks.

richard humphrey (duindain) wrote :

I belive this affects me as well I have a GA-P55A-UD3 rev2 motherboard, Realtek ALC892
no sound at all when 10.10 upgrade to 11.04

Ive tried various fixes including what pascal did
[quote]
I've tried installing the high definition audio codec from http://www.realtek.com.tw/downloads/downloadsview.aspx?langid=1&pfid=24&level=4&conn=3&downtypeid=3 (LinuxPkg_5.16rc14.tar.bz2) but still not working.
 This actually removed everything that was in hardware, input and output in the audio configuration panel: I have now only the "dummy output"
[/quote]
with the same results now i only have dummy hardware
When i try to reinstal the alsa-base it wont install the driver ive been getting help here
https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/158845
but nothing has worked yet
;)

To the original bug reporter, you could try opening alsamixer in a terminal, and unmuting the "speaker" control. Use the left and right arrow keys in alsamixer to select the speaker control, and press M to turn it on.

LyhCode (lyhcode) wrote :

Thanks all, this problem solved after recent dist-upgrade (kernel 2.6.38-10).

elbowz (elbowz) wrote :

I have an integrated audio (Realtek ALC892 Audio Codec) on a Asrock 880GXH.

If i set in phonon:

- "Internal Audio" > "Analog Stereo Duplex" i can only hear audio in passthrought (Dolby Digital and DTS)

- "Internal Audio" > "Digital Stero Duplex " i can hear all "normal" sound but no passthrought (Dolby Digital and DTS)

Ubuntu 11.04 32bit, Kernel 2.6.38-11

Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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