[USB-Audio - Plantronics .Audio 400 DSP, playback] No sound at all

[Prakash]

Description: Ubuntu 11.04
Release: 11.04

When I go to sound preferences with Plantronics DSP 400 plugged in, I can see the device listed in Hardware tab
I select the device and "analog stereo duplex" or any other and hit the test speaker button, the dialog gets hidden(closed) and nothing happens but it shows the speaker test dialog for internal sound card.
Input and output tabs in sound preferences does not list the Plantronics ports even if the device is selected in hardware.
When reporting this bug, the test tone played twice. First time I could hear alternating beep from plantronics and second time from desktop speaker.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: scienty 1396 F.... pulseaudio
 /dev/snd/pcmC0D0c: scienty 1396 F...m pulseaudio
 /dev/snd/pcmC0D0p: scienty 1396 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe420000 irq 43'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0888,80860037,00100202 HDA:80862804,80860037,00100000'
   Controls : 32
   Simple ctrls : 17
Card1.Amixer.info:
 Card hw:1 'DSP'/'Plantronics Plantronics .Audio 400 DSP at usb-0000:00:1d.0-1.1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB047f:c009'
   Controls : 5
   Simple ctrls : 2
Date: Sun May 1 00:45:47 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, user)
 LANG=en_IN
 LC_MESSAGES=en_IN.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DSP successful
Symptom_Card: Plantronics .Audio 400 DSP - Plantronics .Audio 400 DSP
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - Plantronics .Audio 400 DSP, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: TCIBX10H.86A.0043.2011.0112.1839
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH55HC
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE70933-501
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0043.2011.0112.1839:bd01/12/2011:svn:pn:pvr:rvnIntelCorporation:rnDH55HC:rvrAAE70933-501:cvn:ct3:cvr:

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]