HP desktop with no audio or second monitor output [EG642AA-ABA M7260N, Nvidia GPU 0b HDMI/DP, Digital Out, HDMI] No sound at all

Bug #773630 reported by Kelly Spongberg
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Fresh install of Ubuntu 11.04. No sound is the main problem. Tried changing settings in GUI, but makes no difference. Using a second monitor with HDMI out and it has no video either. Tried just SVGA cable to second monitor, no change, will not detect second monitor. Turned off DCI data out setting from second monitor as one report suggested, no change.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: U0x46d0x8d7 [USB Device 0x46d:0x8d7], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kelly 1429 F.... pulseaudio
 /dev/snd/controlC0: kelly 1429 F.... pulseaudio
 /dev/snd/pcmC0D3p: kelly 1429 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfcffc000 irq 17'
   Mixer name : 'Nvidia GPU 0b HDMI/DP'
   Components : 'HDA:10de000b,10de0101,00100200'
   Controls : 16
   Simple ctrls : 4
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8d7'/'USB Device 0x46d:0x8d7 at usb-0000:00:1d.1-1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08d7'
   Controls : 3
   Simple ctrls : 2
CheckboxSubmission: 5b1e0679b7afed0e1bb42ee803ba22ca
CheckboxSystem: a64cbcc32ac0220ca92f10b048905cfd
Date: Fri Apr 29 14:53:10 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
 1429 1429 1429 kelly F.... pulseaudio
 /dev/snd/pcmC0D3p: kelly F...m pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [EG642AA-ABA M7260N, Nvidia GPU 0b HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 3.08
dmi.board.name: LITHIUM
dmi.board.vendor: ASUSTek Computer INC.
dmi.board.version: 1.04
dmi.chassis.type: 3
dmi.chassis.version: 1111
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr3.08:bd09/12/2005:svnHPPavilion061:pnEG642AA-ABAM7260N:pvr0qn1114RE101LITHI00:rvnASUSTekComputerINC.:rnLITHIUM:rvr1.04:cvn:ct3:cvr1111:
dmi.product.name: EG642AA-ABA M7260N
dmi.product.version: 0qn1114RE101LITHI00
dmi.sys.vendor: HP Pavilion 061

Revision history for this message
Kelly Spongberg (canamrotax) wrote :
Revision history for this message
Kelly Spongberg (canamrotax) wrote :

Solved. Settings inside NVIDIA section of system prefs. not in monitor settings. Re-boot also needed, as was setting system for "Twinview" to get one workspace. Audio seems to be dead on all other outputs if HDMI used, so just using speakers in monitor for now, rather than mess with it any more.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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