Ubuntu
alsa-driver package

No sound on internal speakers but no problem with headset output

Bug #758432 reported by Mike Casiano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a non-know laptop that have Intel chipset built-in sound card..My unit is Blue Radon W310.. I guess not all of you are familiar with this model... When I installed Ubuntu 10.10 maverick... I noticed that it has no sound, but when i plug in my headset it has no problem...eventhough I could still watch movies, and play music with my headset on, it is not much of a big deal.. but I still want my Ubuntu to run perfectly.. I still wish that i could watch movies without a headset.. I have done all other research which some ubuntu users have experience..no sound on internal speakers... I check the Sound settings, disabled PUlseAudio on startup, which some say that it has conflict with Alsa-driver.. but to no avail I have not yet solved it.. I kindda uninstalled some alsa drivers.. that aplay is not anymore working.. will post my hardware specs that terminal have shown.. a help will be much appreciated..

Revision history for this message
Mike Casiano (casiano-michael) wrote :
Download full text (16.5 KiB)

here is my hardware information...

!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Sun Apr 10 09:34:06 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 10.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.10"

!!DMI Information
!!---------------

Manufacturer: AXIS
Product Name: W310Di1
Product Version: AXIS0F07

!!Kernel Information
!!------------------

Kernel release: 2.6.35-22-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version:

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xdb400000 irq 46

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:27d8 (rev 02)
 Subsystem: 161f:2055

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1...

Revision history for this message
Mike Casiano (casiano-michael) wrote :

mfm1014@mfm-W310:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC260 Digital [ALC260 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Revision history for this message
Mike Casiano (casiano-michael) wrote :

anybody could help me with this?

Revision history for this message
David Henningsson (diwic) wrote :

Please try this and see if it helps: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

Revision history for this message
Mike Casiano (casiano-michael) wrote :

Sir DAvid Thanks..
ill try it ..

Revision history for this message
Mike Casiano (casiano-michael) wrote :

hopes this help.. maybe its the INtel soundcard that i have.. it might not be compatible.. i dont know if it works with alsa and pulseaudio or only one of them.... if it might not work.. i might use other linux distri.. its too bad I cant use ubuntu with my laptop..:(

Revision history for this message
Mike Casiano (casiano-michael) wrote :

for an ALC260 hardware audio.. should i totally uninstall pulseaudio or alsa driver???
I am totally confused what should be done.. please help.. i like ubuntu release but it will not be much of use if I cant use my internal speakers...

Revision history for this message
David Henningsson (diwic) wrote :

> I am totally confused what should be done.. please help..

Did you follow the instructions in the link posted above ( https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules ) and rebooted afterwards? Or was it the instructions that confused you?

Revision history for this message
Mike Casiano (casiano-michael) wrote :

sir David.. i have already installed the alsa drivers that was instructed on your link.. and rebooted..but still i dont get an improvement in my internal speakers.. huhuh.. any other suggestions? shall i uninstall the pulse audio? totally?

Revision history for this message
David Henningsson (diwic) wrote :

Could you please make sure that the package "alsa-utils" is installed? After that, could you please post a new alsa-info (with the latest drivers installed)?

Revision history for this message
Mike Casiano (casiano-michael) wrote :

I have installed alsa-utils..

how can i display the alsa-info again.. i totally forgot how to do the info display.. sorry Im new to most commands in ubuntu..

Revision history for this message
David Henningsson (diwic) wrote :

See http://wiki.ubuntu.com/Audio/AlsaInfo for how to provide alsa-info.

Revision history for this message
Mike Casiano (casiano-michael) wrote :
Download full text (51.7 KiB)

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Sat Apr 30 03:40:10 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 10.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.10"

!!DMI Information
!!---------------

Manufacturer: AXIS
Product Name: W310Di1
Product Version: AXIS0F07

!!Kernel Information
!!------------------

Kernel release: 2.6.35-22-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.23

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xdb400000 irq 46

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:27d8 (rev 02)
 Subsystem: 161f:2055

!!Modprobe options (Sound related)
!!--------------------------------

snd-hda-intel: model=3stack
snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : 3stack,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 position_fix : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 power_save : 0
 power_save_controller : ...

Revision history for this message
Mike Casiano (casiano-michael) wrote :

And also sir David.. i got intermittent error prompt. that says..

FATAL error .. cant find lib/module/,.... blah blah.. in pause for maybe 10sec. then continue to log-in screen.. what might be the cause of this?

Revision history for this message
Mike Casiano (casiano-michael) wrote :

i have checked some site..
for my codec..

ALC260
======
  hp HP machines
  hp-3013 HP machines (3013-variant)
  hp-dc7600 HP DC7600
  fujitsu Fujitsu S7020
  acer Acer TravelMate
  will Will laptops (PB V7900)
  replacer Replacer 672V
  favorit100 Maxdata Favorit 100XS
  basic fixed pin assignment (old default model)
  test for testing/debugging purpose, almost all controls can
  adjusted. Appearing only when compiled with
  $CONFIG_SND_DEBUG=y
  auto auto-config reading BIOS (default)

i checked...
sudo nano /etc/modprobe.d/alsa-base

and the model is MODEL=3stack
which is configured to other codec..

i configured it to hp, hp-3013, and other and to no avail not working..
but it eliminated the fatal error at boot up...
sadly no sound still...
then i changed it to test.. but dont know how to compile it for alsa..
im not of a programmer in ubuntu though.. so having a hard time..

Revision history for this message
Mike Casiano (casiano-michael) wrote :

next stop, i will try to install pulse audio...
anyway i have backup image my ubuntu , so whatever happens i can return it back to the original settings..when i jam it up with all the tweeking..hehehe
but a bit upset with all my research to no avail .. im all exhausted a bit .. help

maybe the fatal error mobprobe relation is due to the audio that the driver installed is a wrong one.. 3stack which is a different codec for ALC260.. now im on test model.. pls help sir david how will i tweak this out to work...

Revision history for this message
Mike Casiano (casiano-michael) wrote :

this is a bit exhausting since i use a generic model,
i only wish that someone also have the same model that im using and succeeded on configuring this one..
if i made this to work, i will be this fulfilling... hehehe

Revision history for this message
David Henningsson (diwic) wrote :

From the alsa-info it seems BIOS tells us there are no headphone/headset jacks. Also, when you have model=3stack, that also disables your headphone/headset. So you both need to turn that off (i e remove "model=3stack" from /etc/modprobe.d/alsa-base.conf), then figure out what pin your headphone is connected to, then write a pin fix quirk to make the change permanent.

Hmm, I should write a small script to help people like yourself figure out what pin is connected to what output, but I don't have the time right now...

Revision history for this message
Mike Casiano (casiano-michael) wrote :

yah... i have the correct pin i guess for the headphones but not to the internal speakers..
the model=3stack seems to disable the pin for the speakers....
do you have sir david a link that might help me do the pin fix for this one?

thank you very much for the help.. i appreciate the help

Revision history for this message
Mike Casiano (casiano-michael) wrote :

i will try hda-verb for the moment.. maybe it will do the job

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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