[Ubuntu 10.10 0 - Soundblaster CA0106] ALSA test tone not correctly played back & no sound playing in any application, including system sounds

Bug #731660 reported by JASON WELLS
50
This bug affects 10 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

I have Ubuntu 10.10 on a separate drive as Win7, and I boot into Win7 just fine and audio is functioning properly on using the same CA0106 Soundblaster audio card. After a recent update I seem to have lost all audio playback. No application is capable of generating audio output, and this includes system sounds. I'm not muted, my speaker & audio hardware is all enabled & turned on. Please assist!

From lsb_release -rd:
Description: Ubuntu 10.10
Release: 10.10

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic 2.6.35.11
Uname: Linux 2.6.35-27-generic i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
Card0.Amixer.info:
 Card hw:0 'CA0106'/'Audigy SE [SB0570] at 0xe800 irq 21'
   Mixer name : 'CA0106'
   Components : ''
   Controls : 35
   Simple ctrls : 18
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfeaec000 irq 43'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Mar 8 17:48:48 2011
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SelectedCard: 0 CA0106 CA0106 - CA0106
SourcePackage: alsa-driver
Symptom: audio
Title: [CA0106 - CA0106] ALSA test tone not correctly played back
dmi.bios.date: 11/12/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0F896N
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/12/2009:svnDellInc.:pnInspiron546:pvr:rvnDellInc.:rn0F896N:rvrA03:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 546
dmi.sys.vendor: Dell Inc.

Revision history for this message
JASON WELLS (jwells010) wrote :
Revision history for this message
JASON WELLS (jwells010) wrote :
Download full text (25.7 KiB)

Output from Step # 3 of Sound Troubleshooting Procedure from Ubuntu Community Documentation online:

bash alsa-info.sh --stdout
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Sun Mar 20 18:33:17 UTC 2011

!!Linux Distribution
!!------------------

Ubuntu 10.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 10.10"

!!DMI Information
!!---------------

Manufacturer: Dell Inc.
Product Name: Inspiron 546
Product Version:

!!Kernel Information
!!------------------

Kernel release: 2.6.35-27-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.23
Library version: 1.0.23
Utilities version: 1.0.23

!!Loaded ALSA modules
!!-------------------

snd_hda_intel
snd_ca0106

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [HDMI ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfeaec000 irq 43
 1 [CA0106 ]: CA0106 - CA0106
                      Audigy SE [SB0570] at 0xe800 irq 21

!!PCI Soundcards installed in the system
!!--------------------------------------

01:00.1 Audio device: ATI Technologies Inc RV710/730
03:06.0 Multimedia audio controller: Creative Labs CA0106 Soundblaster

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

01:00.1 0403: 1002:aa38
 Subsystem: 1682:aa38
--
03:06.0 0401: 1102:0007
 Subsystem: 1102:100a

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-caiaq: index=-2
snd-usb-ua101: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2
snd-usb-audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 bdl_pos_adj : 32,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null...

Revision history for this message
JASON WELLS (jwells010) wrote :
Download full text (23.5 KiB)

Output from Step # 4 from Sound Troubleshooting Procedure in Ubuntu Community Documentation online. Looks like some things were downloaded, unpackaged, and installed... ? Maybe this will help something - not sure. Also, the documentation says to state how I'm expecting to receive audio output: I want output through my analog 5.1 surround system moving trough my soundblaster audio card.

cat /proc/asound/{version,cards,devices,hwdep,pcm,seq/clients}; sudo rm /etc/asound.conf; sudo rm -r ~/.pulse ~/.asound* ;sudo rm ~/.pulse-cookie; sudo apt-get update; sudo apt-get install aptitude; sudo aptitude install paman gnome-alsamixer libasound2-plugins padevchooser libsdl1.2debian-pulseaudio; sudo lshw -short;ls -lart /dev/snd; cat /dev/sndstat; lspci -nn; sudo which alsactl; sudo fuser -v /dev/dsp /dev/snd/* ; dpkg -S bin/slmodemd; dmesg | egrep 'EMU|probe|emu|ALSA|alsa|ac97|udi|snd|ound|irmware'; sudo /etc/init.d/sl-modem-daemon status; sudo grep model /etc/modprobe.d/* ; sudo dmidecode|grep roduct; lsmod | egrep 'snd|usb|midi|udio'; aplay -l; sudo lshw -C sound
Advanced Linux Sound Architecture Driver Version 1.0.23.
 0 [HDMI ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xfeaec000 irq 43
 1 [CA0106 ]: CA0106 - CA0106
                      Audigy SE [SB0570] at 0xe800 irq 21
  2: : timer
  3: : sequencer
  4: [ 0- 3]: digital audio playback
  5: [ 0- 0]: hardware dependent
  6: [ 0] : control
  7: [ 1- 0]: raw midi
  8: [ 1- 3]: digital audio playback
  9: [ 1- 3]: digital audio capture
 10: [ 1- 2]: digital audio playback
 11: [ 1- 2]: digital audio capture
 12: [ 1- 1]: digital audio playback
 13: [ 1- 1]: digital audio capture
 14: [ 1- 0]: digital audio playback
 15: [ 1- 0]: digital audio capture
 16: [ 1] : control
00-00: HDA Codec 0
00-03: ATI HDMI : ATI HDMI : playback 1
01-00: ca0106 : CA0106 : playback 1 : capture 1
01-01: ca0106 : CA0106 : playback 1 : capture 1
01-02: ca0106 : CA0106 : playback 1 : capture 1
01-03: ca0106 : CA0106 : playback 1 : capture 1
Client info
  cur clients : 2
  peak clients : 2
  max clients : 192

Client 0 : "System" [Kernel]
  Port 0 : "Timer" (Rwe-)
  Port 1 : "Announce" (R-e-)
Client 14 : "Midi Through" [Kernel]
  Port 0 : "Midi Through Port-0" (RWe-)
Client 20 : "CA0106" [Kernel]
  Port 0 : "CA0106 MPU-401 (UART)" (RWeX)
[sudo] password for jason:
rm: cannot remove `/etc/asound.conf': No such file or directory
rm: cannot remove `/home/jason/.asound*': No such file or directory
Get:1 http://dl.google.com stable Release.gpg [197B]
Ign http://dl.google.com/linux/chrome/deb/ stable/main Translation-en
Hit http://security.ubuntu.com maverick-security Release.gpg
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main Translation-en
Ign http://security.ubuntu.com/ubuntu/ maverick-security/main Translation-en_US
Hit http://us.archive.ubuntu.com maverick Release.gpg
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en
Ign http://us.archive.ubuntu.com/ubuntu/ maverick/main Translation-en_US
Hit http://archive.canonical.com maverick Rel...

Revision history for this message
Bapf (bugs-ubuntu-bapf) wrote :

I've have the same problem since a kernel update in 10.10 (don't know which one sadly).
The soundcard is recognized without errors but any try to play sound fails (e.g. in the "test speakers" window in the sound preferences).

The problem is still there after upgrading to 11.04 beta and even with the 11.04 beta live cd.

Revision history for this message
Bapf (bugs-ubuntu-bapf) wrote :

This (quite severe) bug is over a month old and not even assigned to anybody?

Revision history for this message
Ruben (tk421-1) wrote :

I have the same issue with ubuntu 11.04. The funny thing is that the sound has been working for a while and then, after an upgrade, it suddenly stop working.

http://www.alsa-project.org/db/?f=d16de3e9fb39efd02af8842c62270f0d84945d2c

Any hope to have it working again ?

Revision history for this message
Tycdum (tycdum) wrote :

I have the same problem since one month with ubuntu 11.04. Sound was ok with ubuntu10.10. In system testing:
SVG_Color_Image_Xubuntu.svg_testing OK list_audio_devicesPassed Playback_autoFailed
playback_headphonesFAILED
alsa_record_playback_internalFAILED
alsa_record_playback_internalFAILED

Aplay -l
card 0: ICH6 [Intel ICH6], device 0: Intel ICH [Intel ICH6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: ICH6 [Intel ICH6], device 4: Intel ICH - IEC958 [Intel ICH6 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CA0106 [CA0106], device 0: ca0106 [CA0106]

When this bug will be fixed???
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CA0106 [CA0106], device 1: ca0106 [CA0106]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CA0106 [CA0106], device 2: ca0106 [CA0106]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: CA0106 [CA0106], device 3: ca0106 [CA0106]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
hnbakker (hn-bakker) wrote :

Found a workaround:

Install GNOME Alsa Mixer

sudo apt-get install gnome-alsamixer

Now open GNOME ALSA Mixer from Applications -> Sound & Video -> GNOME ALSA Mixer

Choose the tab: “CA0106…”

Turn on “Audigy Analog/Digital Output Jack”
=> Deselect IEC958

That’s it now your sound should work as normal

Testing:
ubuntu-bug audio

Revision history for this message
Venkat P (venkat4541) wrote :

Thanks a million hn-bakkar, your small tweak has brought back my sound. Just by disabling IEC958 in GNOME ALSA Mixer, I got my sound back. I 'm really happy for getting back the sound. Thanks again for sharing the solution

Revision history for this message
Droidzone (dz-2) wrote :

Thanks, hn-bakkar. The same issue happened to me on Ubuntu 11.10, and was solved with your tip! Thanks a lot!

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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