No sound from M-Audio Delta 1010LT (ICE1712 chipset) from fresh install Ubuntu (probably Ubuntustudio to)

[Mikael Thurberg]

Suggested summary: [ICE1712 - M Audio Delta 1010LT] PA test tone failed (alsa tone succeeded)

Hi!

I have installed Ubuntu 10.10 fresh install. No sound from start with the soundcard M-Audio Delta 1010LT. No sound at all.

The test did sucessfully play the first tones but not the second or if it was vic versa (i was on the phone between the test and bug summary - dont remember). Please read first above to see what worked..

M-Audio uses a ICE1712 chipset.

Ive found after some search that several users report they cant use their soundcard from the start, even not when using Ubuntustudio.

Ive tried ubuntustudio 9.10, 10.04 but not 10.10 and they all have this problem, I hear no sound at all with ubuntustudio from fresh install.

I was near going back to Windows, when I heard about you could search for info on how to get it work.

What ive found and understand, all you have to do is change some values and it will work. So why not implement this from the beginning so it would work?

Ive think the problem is ralated to the Envy24 control application? But im not sure.

The following cards uses the ICE 1712 chipset as Ive understand:

MAudio Delta-1010 / 1010LT / 66 / 44 / 410, Audiophile 2496, Audiophile 192, Terratec EWS88.

If this bug will be corrected: All 8 (!) soundcards will be fixed also as a sideproduct I think. But im 100% sure, but almost.

Also If this will be fixed, I think it will make the sound work on all Linux dists. that uses ICE1712 chipset and Pulse or ALSA audio (and thats a lot).

M-Audio is a well known brand. I personally would list soundcards as following as worst to better:

1) Included soundchipset on the motherboard
2) Soundblaster etc
3) M-Audio, Terratec etc
4) Digidesign, RME etc

So there is a lot of users using M-Audio Cards, especially for music production (not only me) as I think these are among the first brand users chooses to buy. So by fixing this in espeically Ubuntustudio, a lot of users could use Ubuntustudio.

I will post this bug as a separate for ubuntustudio as well so it could be fixed.

I could help as far as I can to fix / develop an solution to this problem.

With best regards
/Mikael

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: pulseaudio 1:0.9.22~0.9.21+stable-queue-32-g8478-0ubuntu21.1
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: M1010LT [M Audio Delta 1010LT], device 0: ICE1712 multi [ICE1712 multi]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: M1010LT [M Audio Delta 1010LT], device 0: ICE1712 multi [ICE1712 multi]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/midiC0D0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'M1010LT'/'M Audio Delta 1010LT at 0xdf80, irq 17'
   Mixer name : 'ICE1712 - multitrack'
   Components : ''
   Controls : 85
   Simple ctrls : 57
Date: Wed Feb 23 16:26:53 2011
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=sv_SE.utf8
 SHELL=/bin/bash
SelectedCard: 0 M1010LT ICE1712 - M Audio Delta 1010LT
SourcePackage: pulseaudio
Symptom: audio
Title: [ICE1712 - M Audio Delta 1010LT] PA test tone failed (alsa tone succeeded)
dmi.bios.date: 06/12/2002
dmi.bios.vendor: Intel Corp.
dmi.bios.version: A06
dmi.board.name: D845PT
dmi.board.vendor: Intel Corporation
dmi.board.version: AAA67829-304
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnIntelCorp.:bvrA06:bd06/12/2002:svnDellComputerCorporation:pnDIM4400:pvr:rvnIntelCorporation:rnD845PT:rvrAAA67829-304:cvnDellComputerCorporation:ct6:cvr:
dmi.product.name: DIM4400
dmi.sys.vendor: Dell Computer Corporation

[Mikael Thurberg (mthurberg)]

Note: I have no onboard audio chipset to eighter enable or disable. Only this soundcard.

As I have discovered: A lot of users have this problem when searching for it,
but not asmuch have reported it to launchpad.

[Mikael Thurberg (mthurberg)]

Ive saw that my user doesnt have privelegies to use the sound card in:

system -> administration -> user and groups -> advanced settings -> user privelegies -> the user have right to use sound devices

Should it be so or is this related to the what have been written in ubuntustudio release notes that the users should not be put in the audio group?

[Ronny Cardona (rcart)]

Hello Mikael, you should take a moment and ask in this pages:
https://answers.launchpad.net/ubuntu
http://askubuntu.com/

Try using utilities like padevchooser and/or gnome-volume-control.

I'll change the bug status to Opinion while you get answers in above pages (:

Please keep us informed.

[Mikael Thurberg (mthurberg)]

No, why did you change the status? I didnt get that? Should i write the same i

gnome-volume-control shows active programs using sound, it shows my soundcard but there is no sound.

I have no errors connecting everything as I am a soundtechnican so it cant be that, works in windows.. :(

If it helps, I think in windows the M-audio series soundcard from the delta family all uses the same driver for sound in windows with the same controlpanel, the only difference is the number of channels between the cards but the same digital/analog converters almost as I have understand (except the new audiophile 192 card that may have other da converters but i think it uses the same ice1712 chipset, but not 100% sure about that.)

I think the driver for all this lineup of m-audio delta cards is using the same driver in linux if i dont get it wrong?

The problem seems to have it configured by the start for different cards only?

But the configuration should be so much different amongst the cards, the frist 2 channels are the same on all, then it only adds up with more additional channels you have to assign accordingly? as DAC0, DAC1, DAC2, DAC3 etc...

It just shows everything there, but with no sound output (from the soundcard external connectors) to my amplifier..

[Mikael Thurberg (mthurberg)]

If this could be for any help:

DAC is from the computer/soundcard to output on the soundcard. (to the stereo etc)
ADC is from the input on the soundcard to the computer. (used for recording, microphones etc).

DAC = Digital TO analog converter
ADC = Analog TO digital converter

Analog = everything outside the computer
Digital = whats happends on the soundcard / computer

I can also give you values the level controls should be on from the beginning if that could be to any help and also how to pan / what should be muted and what not (basically nothing should be muted from the start).

[Mikael Thurberg (mthurberg)]

I run in the console:

envy24control

then it returns:

No ICE1712 cards found

(note: this is after i have installed the oss driver package from the program central, after that it changed in the gnome-volume-control that i have no cards installed and there is one "dummy output" only.

Update: After installing the OSS driver package from the site http://www.opensound.com/, the sound in youtube (heh, I use that as an test) works, BUT with audio glitches / buffer underruns (windows talk) / xruns (ubuntu talk)

It is not working as it should be with those buffer underruns. The sound is unlisenable when the audio chops all the time.

Possibly it could be changed if you tweak the parameters and increase the audio buffers maybee?

Found in questions site this that seems to be related:

https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/85254

Ive read people saying that when the volume is 0%, they should increase that to 77%, that is wrong what i think.

All volumes should be set to 100%, both all input controls and output controls.

That way you get maximum dynamic capabilities of your soundcard, lower the volume on your analog amplifier instead. The error is not there. It should be 100%. Believe me as I have worked with an 48-channel live sound P.A. digital mixing desk :)

Only case to use 77% if is that equals to 0dB (=maximum output) and the additional is for changing output sensitivity if you use between professional analog equipment and semi-professional/ home user equipment (im not talking about the digital mode output aka profesional / normal, thats another thing.)

Anyway, it doesnt work with ALSA from the beginning or with OSS after first installed it..

Does OSS replace ALSA drivers when installing OSS drivers btw?

Fell free to ask if there is something..

/Micke

[Robert Collins (lifeless)]

Changed to new: I haven't seen this, but we shouldn't need configuration on a fresh install.

[Mikael Thurberg (mthurberg)]

Ive found one intreseting thing when running the command:

lspci -v | less

it outputted:

02:0c.0 Multimedia audio controller: VIA Technologies Inc. ICE1712 [Envy24] PCI Multi-Channel I/O Controller (rev 02)
        Subsystem: VIA Technologies Inc. M-Audio Delta 1010LT
        Flags: bus master, medium devsel, latency 32, IRQ 17
        I/O ports at df80 [size=32]
        I/O ports at dfa0 [size=16]
        I/O ports at df60 [size=16]
        I/O ports at df00 [size=64]
        Capabilities: <access denied>
        Kernel driver in use: oss_envy24

The intreesting thing was latency wich is low for (at least my slow system). By increasing it, it would be less audio glictes / xruns /buffer underruns / audio chopping.

A very fast computer can handle that, Not older ones. If youre not gonna use it for audio production, You have no actual use for a lower latency time. By increasing it more computers will support / work from the start..
Only music production computers will have use of lower latency and when you use the computer that way.

Change the latency for future versions of Ubuntu?

[jeppe sorensen (jeppe-99)]

I have a similar problem with maudio Audiophile 24/96. It also uses ICE1712
Sound worked fine in Ubuntu Studio 9, upgraded to 10.10, and no sound.

envy24control works ok, unmuted everything and set all sliders, but no sound.
pavucontrol, Configuration tab, lets med select a lot of "Digital Stereo ... " profiles.
pavucontrol shows audio software (e.g. xmms2) and shows output, but no sound

Best regards
Jeppe

[Luke Yelavich (themuso)]

 duplicate 178442

[jeppe sorensen (jeppe-99)]

There are lots of comments on bug 178442. This one below helped me with my MAudio Audiophile 24/96. Maybe it also can help someone else?

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/178442/comments/52

Best regards
Jeppe