Ubuntu

[ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back

Reported by Frank Edwards on 2010-12-21
98
This bug affects 18 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

I have run the sound test and no sound is played either through the speakers or the headphones. This issue is happening on a Toshiba Portege M100 laptop. Your help is appreciated, thanks

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
Uname: Linux 2.6.35-23-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bridget 1402 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
   Mixer name : 'Analog Devices AD1981B'
   Components : 'AC97a:41445374'
   Controls : 28
   Simple ctrls : 20
Date: Tue Dec 21 19:40:06 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
SourcePackage: alsa-driver
Symptom: audio
Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
dmi.bios.date: 07/02/2003
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.10
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE M100
dmi.product.version: PPM10E-0000Y-EN
dmi.sys.vendor: TOSHIBA

Frank Edwards (franke) wrote :
Fabio Marconi (fabiomarconi) wrote :
Changed in ubuntu:
status: New → Incomplete
affects: ubuntu → alsa-driver (Ubuntu)

Hi Fabio,

installed the Alsa driver as directed, still no joy, any further thoughts?

Thanks Frank

On 22 December 2010 14:54, Fabio Marconi <email address hidden> wrote:

> Can you please install alsa driver from:
> https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> ** Package changed: ubuntu => alsa-driver (Ubuntu)
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/693156
>
> Title:
> [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have run the sound test and no sound is played either through the
> speakers or the headphones. This issue is happening on a Toshiba Portege
> M100 laptop. Your help is appreciated, thanks
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: alsa-base 1.0.23+dfsg-1ubuntu4
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMANDFabio Marconi <email address hidden>
> /dev/snd/controlC0: bridget 1402 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 28
> Simple ctrls : 20
> Date: Tue Dec 21 19:40:06 2010
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
> dmi.bios.date: 07/02/2003
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: Version 1.10
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Version A0
> dmi.chassis.asset.tag: 0000000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: Version 1.0
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
> dmi.product.name: PORTEGE M100
> dmi.product.version: PPM10E-0000Y-EN
> dmi.sys.vendor: TOSHIBA
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+subscribe
>

Fabio Marconi (fabiomarconi) wrote :

Hello
can you please verify, clicking on the louspeaker icon, preference, hardware, is set to analog stereo output, and in output connector is on analog and volume is not muted. Also type in a terminal alsamixer, shows the levels set to right ?
Fabio

Frank Edwards (franke) wrote :

Hi Fabio,

Happy New Year, appreciate the time you are putting in to get this fixed. I
have checked everything as requested however still not working. I've
attached a screen shot of the Alsamixer, the sound work prior to upgrading
the laptop to 10.10

Thanks

Frank
•••••••••
On 31 December 2010 21:34, Fabio Marconi <email address hidden> wrote:

> Hello
> can you please verify, clicking on the louspeaker icon, preference,
> hardware, is set to analog stereo output, and in output connector is on
> analog and volume is not muted. Also type in a terminal alsamixer, shows the
> levels set to right ?
> Fabio
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/693156
>
> Title:
> [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have run the sound test and no sound is played either through the
> speakers or the headphones. This issue is happening on a Toshiba Portege
> M100 laptop. Your help is appreciated, thanks
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: alsa-base 1.0.23+dfsg-1ubuntu4
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: bridget 1402 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 28
> Simple ctrls : 20
> Date: Tue Dec 21 19:40:06 2010
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
> dmi.bios.date: 07/02/2003
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: Version 1.10
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Version A0
> dmi.chassis.asset.tag: 0000000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: Version 1.0
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
> dmi.product.name: PORTEGE M100
> dmi.product.version: PPM10E-0000Y-EN
> dmi.sys.vendor: TOSHIBA
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+subscribe
>

Fabio Marconi (fabiomarconi) wrote :

Hello Frank
You have Master set to 0, please lift up with up arrow

Fabio Marconi (fabiomarconi) wrote :

Hi Fabio,

Set Master to the same as Master M.
Did not make a difference, still no sound

On 01/01/2011, Fabio Marconi <email address hidden> wrote:
>
> ** Attachment added: "Schermata.png"
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+attachment/1781199/+files/Schermata.png
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/693156
>
> Title:
> [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have run the sound test and no sound is played either through the
> speakers or the headphones. This issue is happening on a Toshiba Portege
> M100 laptop. Your help is appreciated, thanks
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: alsa-base 1.0.23+dfsg-1ubuntu4
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: bridget 1402 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 28
> Simple ctrls : 20
> Date: Tue Dec 21 19:40:06 2010
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
> dmi.bios.date: 07/02/2003
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: Version 1.10
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Version A0
> dmi.chassis.asset.tag: 0000000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: Version 1.0
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
> dmi.product.name: PORTEGE M100
> dmi.product.version: PPM10E-0000Y-EN
> dmi.sys.vendor: TOSHIBA
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+subscribe
>

--
Sent from my mobile device

Fabio Marconi (fabiomarconi) wrote :

*these links

  • syslog Edit (231.9 KiB, application/octet-stream; name=syslog)

As requested

On 1 January 2011 22:50, Fabio Marconi <email address hidden> wrote:

> *these links
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/693156
>
> Title:
> [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have run the sound test and no sound is played either through the
> speakers or the headphones. This issue is happening on a Toshiba Portege
> M100 laptop. Your help is appreciated, thanks
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: alsa-base 1.0.23+dfsg-1ubuntu4
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: bridget 1402 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 28
> Simple ctrls : 20
> Date: Tue Dec 21 19:40:06 2010
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
> dmi.bios.date: 07/02/2003
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: Version 1.10
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Version A0
> dmi.chassis.asset.tag: 0000000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: Version 1.0
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
> dmi.product.name: PORTEGE M100
> dmi.product.version: PPM10E-0000Y-EN
> dmi.sys.vendor: TOSHIBA
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+subscribe
>

Fabio Marconi (fabiomarconi) wrote :

Hello
Well, but now the audio is working ?
Thanks
Fabio

Hi Fabio,

No it is still not working

On 02/01/2011, Fabio Marconi <email address hidden> wrote:
> Hello
> Well, but now the audio is working ?
> Thanks
> Fabio
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/693156
>
> Title:
> [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
>
> Status in “alsa-driver” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have run the sound test and no sound is played either through the
> speakers or the headphones. This issue is happening on a Toshiba Portege
> M100 laptop. Your help is appreciated, thanks
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: alsa-base 1.0.23+dfsg-1ubuntu4
> ProcVersionSignature: Ubuntu 2.6.35-23.36-generic 2.6.35.7
> Uname: Linux 2.6.35-23-generic i686
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: bridget 1402 F.... pulseaudio
> Card0.Amixer.info:
> Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
> Mixer name : 'Analog Devices AD1981B'
> Components : 'AC97a:41445374'
> Controls : 28
> Simple ctrls : 20
> Date: Tue Dec 21 19:40:06 2010
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_GB.utf8
> SHELL=/bin/bash
> SelectedCard: 0 I82801DBICH4 ICH4 - Intel 82801DB-ICH4
> SourcePackage: alsa-driver
> Symptom: audio
> Title: [ICH4 - Intel 82801DB-ICH4] ALSA test tone not correctly played back
> dmi.bios.date: 07/02/2003
> dmi.bios.vendor: TOSHIBA
> dmi.bios.version: Version 1.10
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Version A0
> dmi.chassis.asset.tag: 0000000000
> dmi.chassis.type: 10
> dmi.chassis.vendor: TOSHIBA
> dmi.chassis.version: Version 1.0
> dmi.modalias:
> dmi:bvnTOSHIBA:bvrVersion1.10:bd07/02/2003:svnTOSHIBA:pnPORTEGEM100:pvrPPM10E-0000Y-EN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
> dmi.product.name: PORTEGE M100
> dmi.product.version: PPM10E-0000Y-EN
> dmi.sys.vendor: TOSHIBA
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/693156/+subscribe
>

--
Sent from my mobile device

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
tags: added: natty
Eric P (eric-maillist) wrote :

Having the same issue (no sound on test tone or anywhere else) on an older Gateway laptop running up-to-date 11.04.

Alsamixer (CLI) is showing...
Card: Intel 82801DB-ICH4 (same as subject)
Chip: Conexant Cx20468-31 (not sure)

Eric P.

Just updated various codecs on new install of natty, sound was working previous to this (also on old gateway laptop). Is there any way to see what changed?

Martin

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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