Intel 5 series/3400 sound broken by upgrade to 10.10

[Jon Dye]

Sounds was working fine in 10.04. Upgrade to 10.10 broke sound (amongst other things). Installed all updates as of today and still no joy (13/Nov/2010). Have now tried running from Live CD and sound also doesn't work. Sound properties in gnome show no sound cards, as does the "System Testing" application. dmesg shows no sign of trying to load sound.

lshw shows:

  *-multimedia UNCLAIMED
       description: Audio device
       product: 5 Series/3400 Series Chipset High Definition Audio
       vendor: Intel Corporation
       physical id: 1b
       bus info: pci@0000:00:1b.0
       version: 06
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:fbef4000-fbef7fff

lspci -vv shows:

00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
        Subsystem: Foxconn International, Inc. Device 0dd5
        Flags: bus master, fast devsel, latency 0, IRQ 15
        Memory at fbef4000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
        Capabilities: [60] MSI: Enable- Count=1/1 Maskable- 64bit+
        Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
        Capabilities: [100] Virtual Channel
        Capabilities: [130] Root Complex Link
        Kernel modules: snd-hda-intel

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
AlsaDevices:
 total 0
 crw-rw----+ 1 root audio 116, 3 2010-11-13 22:05 seq
 crw-rw----+ 1 root audio 116, 2 2010-11-13 22:05 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices: aplay: device_list:235: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:235: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Cannot stat file /proc/4606/fd/38: Stale NFS file handle
CheckboxCommand: cat /proc/asound/cards
CheckboxDescription:
 Detecting your sound device(s):

 $output

 Is this correct?
CheckboxTest: list_audio_devices
Date: Sat Nov 13 22:12:30 2010
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: alsa-driver
dmi.bios.date: 12/30/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: H55MXV Series
dmi.board.vendor: Foxconn
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd12/30/2009:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnFoxconn:rnH55MXVSeries:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

[Matthew Woerly (nattgew)]

I have the same card, struggling to get it to work after installing 12.04. Found a solution here that worked:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/703464

Open this file:

/etc/modprobe.d/alsa-base.conf

And add this line to the bottom:

options snd-hda-intel model=generic

Restart the computer. Hope this helps.

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]