sound through speakers even though headphones are connected, no sound on headphones

Bug #666572 reported by João Guilherme
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i've bought this computer a few weeks ago.
i installed ubuntu from a cd image, that i downloaded from the site
however, like my old computer, there is a problem with the sound device
i can't seem to get any sound on my headphones! but worst, it doesn't even cut the speakers when i plug the headphones in...
my computer is a toshiba satellite l650-18c.
i'm new to all this, so if you can help, explain it as if i were a child :S

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
Uname: Linux 2.6.35-22-generic-pae i686
NonfreeKernelModules: fglrx wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joao 1640 F.... pulseaudio
                      joao 2397 F.... alsamixer
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd6100000 irq 45'
   Mixer name : 'Conexant CX20585'
   Components : 'HDA:14f15069,1179fd12,00100302'
   Controls : 12
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xd6020000 irq 46'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Oct 26 01:18:19 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: alsa-driver
dmi.bios.date: 06/21/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.50
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.50:bd06/21/2010:svnTOSHIBA:pnSatelliteL650:pvrPSK1JE-02Y003EP:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite L650
dmi.product.version: PSK1JE-02Y003EP
dmi.sys.vendor: TOSHIBA

Revision history for this message
João Guilherme (joao-1496-sjb) wrote :
Revision history for this message
Daniel T Chen (crimsun) wrote : Re: [Bug 666572] Re: sound through speakers even though headphones are connected, no sound on headphones
Gary M (garym)
tags: added: hda-jack-sense
Revision history for this message
Rayner Vaz (ray13z-deactivatedaccount) wrote :

Installed new modules, didn't help. Tried changing the model in alsa-base.conf to "toshiba","toshiba-satellite","satellite",even tried "auto" and "laptop" but to no avail. (Using Toshiba L650 too)
Alsa information script details- [url]http://goo.gl/KEdAk[/url]
Any fixes?

Revision history for this message
Crimbo (ckhatton) wrote :

This is fixed in newer versions of Ubuntu for Toshiba Satellite L650.
Verified working for version 12.10.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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