Asus G50vt doesn't make a sound when plugged the headphone

Bug #660715 reported by Luiz Eduardo Cantanhede Neri
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
Description: Ubuntu 10.10
Release: 10.10

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.
  Instalado: 1.0.23+dfsg-1ubuntu4
  Candidato: 1.0.23+dfsg-1ubuntu4
  Tabela de versão:
 *** 1.0.23+dfsg-1ubuntu4 0
        500 maverick/main amd64 Packages
        100 /var/lib/dpkg/status

3) What you expected to happen
Play sound when I plug the headphone

4) What happened instead
it's mute.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC663 Analog [ALC663 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: len 4190 F.... pulseaudio
 /dev/snd/pcmC0D0p: len 4190 F...m pulseaudio
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 48'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0663,104319a3,00100001 HDA:10de0005,10de0101,00100000'
   Controls : 25
   Simple ctrls : 12
Date: Thu Oct 14 15:09:46 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: alsa-driver 01/08/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 210
dmi.board.asset.tag: ATN12345678901234567 G50VT
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr210:bd01/08/2009:svnASUSTeKComputerInc.:pnG50VT:pvr1.0:rvnASUSTeKComputerInc.:rnG50VT:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: G50VT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
Luiz Eduardo Cantanhede Neri (lecneri) wrote :
Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 660715] Re: Asus G50vt doesn't make a sound when plugged the headphone

Please try updating your drivers, as outlined here: Please report back as to whether this resolves your issue.

 affects ubuntu/alsa-driver
 status incomplete

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Luiz Eduardo Cantanhede Neri (lecneri) wrote :

Hi, I've installed the linux-alsa-driver-modules package (via command line)

reboot and now the headphone is mute and the speakers are working, even with the jack plugged.

Revision history for this message
Luiz Eduardo Cantanhede Neri (lecneri) wrote :


I've removed the line I had added to alsa-base.conf
options snd-hda-intel model=asus-mode2
and now we are back to 1st state: Plug headphone and no sound at all

and I don't know if this helps, but last time (10.04) I solved the bug with this thread, but didn't work now.

Revision history for this message
Luiz Eduardo Cantanhede Neri (lecneri) wrote :

Hi, I got my headphone working with maverick. For those who want also to solve this problem, I got the solution from:
In my case I used this option
options snd-hda-intel model=asus-mode3

and I also had to create the alsa-driver symbolic link as described in

The combination of the load module and the symbolic link worked, each one of these solution alone doesnt solve the problem. I hope you guys take care of this on future version of ubuntu.

Best Regards.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Henrique Sant'Anna (hsantanna) wrote :

This is a pulseaudio bug, still present on 11.10

As a workaround edit /usr/share/pulseaudio/alsa-mixer/paths/analog-output-headphones.conf :

gksu gedit analog-output-headphones.conf

Than search for and comment this line like here:

#code = Headphone

Revision history for this message
Jonas Kublitski (jonask6) wrote :

I have the same problem, however I don't have this line in my file..
Any ideas of how I could solve it?
I tried to add the line, but it didnt help

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