Asus G50vt doesn't make a sound when plugged the headphone

Bug #660715 reported by Luiz Eduardo Cantanhede Neri on 2010-10-14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)

Bug Description

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.
Description: Ubuntu 10.10
Release: 10.10

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.
  Instalado: 1.0.23+dfsg-1ubuntu4
  Candidato: 1.0.23+dfsg-1ubuntu4
  Tabela de versão:
 *** 1.0.23+dfsg-1ubuntu4 0
        500 maverick/main amd64 Packages
        100 /var/lib/dpkg/status

3) What you expected to happen
Play sound when I plug the headphone

4) What happened instead
it's mute.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic
Uname: Linux 2.6.35-22-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC663 Analog [ALC663 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: len 4190 F.... pulseaudio
 /dev/snd/pcmC0D0p: len 4190 F...m pulseaudio
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 48'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:10ec0663,104319a3,00100001 HDA:10de0005,10de0101,00100000'
   Controls : 25
   Simple ctrls : 12
Date: Thu Oct 14 15:09:46 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: alsa-driver 01/08/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 210
dmi.board.asset.tag: ATN12345678901234567 G50VT
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr210:bd01/08/2009:svnASUSTeKComputerInc.:pnG50VT:pvr1.0:rvnASUSTeKComputerInc.:rnG50VT:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: G50VT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Please try updating your drivers, as outlined here: Please report back as to whether this resolves your issue.

 affects ubuntu/alsa-driver
 status incomplete

Changed in alsa-driver (Ubuntu):
status: New → Incomplete

Hi, I've installed the linux-alsa-driver-modules package (via command line)

reboot and now the headphone is mute and the speakers are working, even with the jack plugged.


I've removed the line I had added to alsa-base.conf
options snd-hda-intel model=asus-mode2
and now we are back to 1st state: Plug headphone and no sound at all

and I don't know if this helps, but last time (10.04) I solved the bug with this thread, but didn't work now.

Hi, I got my headphone working with maverick. For those who want also to solve this problem, I got the solution from:
In my case I used this option
options snd-hda-intel model=asus-mode3

and I also had to create the alsa-driver symbolic link as described in

The combination of the load module and the symbolic link worked, each one of these solution alone doesnt solve the problem. I hope you guys take care of this on future version of ubuntu.

Best Regards.

Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
Henrique Sant'Anna (hsantanna) wrote :

This is a pulseaudio bug, still present on 11.10

As a workaround edit /usr/share/pulseaudio/alsa-mixer/paths/analog-output-headphones.conf :

gksu gedit analog-output-headphones.conf

Than search for and comment this line like here:

#code = Headphone

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