Creative XtremeGamer snd-ctxfi dosen't load

[Matthew House]

after installing Ubuntu on a second harddisk on a AMD 64bit computer the computer has no sound. The computer doesn't load the driver even when force manually. i.e. sudo modeprobe snd-ctxfi
Computer sound runs in windows, which is on first harddisk and the ubuntu runs the onboard sound but not the creative card.

Running a uptodate version of ubuntu 10.04.
---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Jul 6 2010 for kernel 2.6.32-24-generic (SMP).
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: barb 1388 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with ALC655 at 0xbc00, irq 22'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 48
   Simple ctrls : 29
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
NonfreeKernelModules: nvidia
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-24-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video
dmi.bios.date: 04/02/01
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Version 07.00T
dmi.board.name: MS-6702
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0123ABC
dmi.chassis.type: 3
dmi.chassis.vendor: Uknown Chassis Manufacture
dmi.chassis.version: Version 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrVersion07.00T:bd04/02/01:svnMSI:pnMS-6702:pvr1.0:rvnMSI:rnMS-6702:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
dmi.product.name: MS-6702
dmi.product.version: 1.0
dmi.sys.vendor: MSI

[Luke Yelavich (themuso)]

Unfortunately the X-Fi series of cards are not very well supported under Linux. To get a better idea of which X-Fi you have, could you please run "apport-collect 635496" in a terminal. Different X-Fi cards have different chips, so learning more about the exact card via the apport-collect command may help.

You might also want to update your alsa drivers, as outlined here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules. This may or may not improve audio via the X-Fi.

Hope this helps

 affects ubuntu/alsa-driver
 status incomplete

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Matthew House (matthewhouse2956)]

apport information

[Luke Yelavich (themuso)]

According to the data that was uploaded to the bug, only the onboard AC97 VIA sound card is seen. Tis is not entirely surprising, since X-Fi support in Linux is not that good yet. You can try updating to the latest alsa drivers, as outlined here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules.

Please report back as to whether this helps.

 affects ubuntu/alsa-driver
 status incomplete

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]