Creative XtremeGamer snd-ctxfi dosen't load

Bug #635496 reported by Matthew House on 2010-09-11
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

after installing Ubuntu on a second harddisk on a AMD 64bit computer the computer has no sound. The computer doesn't load the driver even when force manually. i.e. sudo modeprobe snd-ctxfi
Computer sound runs in windows, which is on first harddisk and the ubuntu runs the onboard sound but not the creative card.

Running a uptodate version of ubuntu 10.04.
---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Jul 6 2010 for kernel 2.6.32-24-generic (SMP).
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: barb 1388 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'V8237'/'VIA 8237 with ALC655 at 0xbc00, irq 22'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 48
   Simple ctrls : 29
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
NonfreeKernelModules: nvidia
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-24-generic x86_64
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video
dmi.bios.date: 04/02/01
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Version 07.00T
dmi.board.name: MS-6702
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0123ABC
dmi.chassis.type: 3
dmi.chassis.vendor: Uknown Chassis Manufacture
dmi.chassis.version: Version 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrVersion07.00T:bd04/02/01:svnMSI:pnMS-6702:pvr1.0:rvnMSI:rnMS-6702:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
dmi.product.name: MS-6702
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Unfortunately the X-Fi series of cards are not very well supported under Linux. To get a better idea of which X-Fi you have, could you please run "apport-collect 635496" in a terminal. Different X-Fi cards have different chips, so learning more about the exact card via the apport-collect command may help.

You might also want to update your alsa drivers, as outlined here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules. This may or may not improve audio via the X-Fi.

Hope this helps

 affects ubuntu/alsa-driver
 status incomplete

Changed in alsa-driver (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected
description: updated

apport information

apport information

apport information

apport information

apport information

apport information

apport information

According to the data that was uploaded to the bug, only the onboard AC97 VIA sound card is seen. Tis is not entirely surprising, since X-Fi support in Linux is not that good yet. You can try updating to the latest alsa drivers, as outlined here: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules.

Please report back as to whether this helps.

 affects ubuntu/alsa-driver
 status incomplete

Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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