Intel 5 series/3400 card not being configured correctly for sound

Bug #587080 reported by Flavelle
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have an Acer Aspire 8942G laptop that contains the Intel 5 Series/3400 card. That card provides surround sound capabilities. When Ubuntu 10.04 is installed, it is configured as stereo, but sound comes out of only one speaker - the right front. If I'm given some help, then I will be happy to provide whatever is required to get this card working correctly.

I can follow terminal commands, although compiling software might prove to be a challenge for me - I'm not highly technical. I have enabled the ubuntu-audio-dev ppa, and have the linux-backports-alsa-lucid-server and linux-backports-alsa-lucid-generic installed.

Any help would be much appreciated.

Thanks,

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-22.33-server 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-server x86_64
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.22.1.
 Compiled on Apr 29 2010 for kernel 2.6.32-22-server (SMP).
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: fballem 1656 F.... pulseaudio
 /dev/snd/controlC0: fballem 1656 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8a00000 irq 35'
   Mixer name : 'Realtek ID 670'
   Components : 'HDA:10ec0670,10250308,00100002'
   Controls : 4
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:1d.0-1.4, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0809'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6400
   Mono: Capture 4959 [77%] [25.37dB] [on]
Card2.Amixer.info:
 Card hw:2 'Generic'/'HD-Audio Generic at 0xf8420000 irq 36'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Fri May 28 19:04:25 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageArchitecture: all
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/bin/bash
SourcePackage: alsa-driver
dmi.bios.date: 12/09/2009
dmi.bios.vendor: Phoenix
dmi.bios.version: V1.3109
dmi.board.name: SM82-CP
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvrV1.3109:bd12/09/2009:svnAcer:pnAspire8942G:pvrNotApplicable:rvnAcer:rnSM82-CP:rvrNotApplicable:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 8942G
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer

Revision history for this message
Flavelle (flavelle.ballem) wrote :
Revision history for this message
Chris Roach (roach-chris) wrote :

I have a similar problem on my Acer Inspire 1830TZ with the same Intel graphics chip. But think yourself lucky, I don't get any sound!

Revision history for this message
Kęstutis (kestutis-v) wrote :

It sounds like problem that I have with Lenovo B560 with ubuntu 10.10 and different behaviour with Ubuntu 9.10 details about it: http://ubuntuforums.org/showthread.php?p=10112165

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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