No sound from headphone jack but build-in speakers work properly in ASUS K42jr

[DONG Hao]

There is no sound output from the headphone jack on my brand new asus K42jr, whether the alsa output is set to "analog output" or "speakers".(there' s no "headphone" option in alsamixer) Built-in speakers seem to work properly and the speakers are muted normally when a headphone is plugged in. The asus laptop has just one headphone jack plot, and the build-in mic works just well.The sound system works all right under windows 7.

Tested:
I have checked the alsamixer to make sure nothing is muted.
I have tested compiling the latest alsa driver(1.0.23 for now) but the problem remained.
I even changed /etc/modprobe.d/alsa-base.conf, added "options snd-hda-intel model=model"(I tried every model alsa supported, as listed below) to the last line. But that didn't seem to help either.

ALC269
======
  basic Basic preset
  quanta Quanta FL1
  eeepc-p703 ASUS Eeepc P703 P900A
  eeepc-p901 ASUS Eeepc P901 S101
  fujitsu FSC Amilo
  lifebook Fujitsu Lifebook S6420
  auto auto-config reading BIOS (default)

Here is some infomation about system and devices

ProblemType: Bug
PackageName: Alsa-base
Machine: Asus Laptop A42JR
Kernal: Linux 2.6.32-22-generic
DistroVersion: Ubuntu 10.04 LTS
Architecture: x86_64
ProcEnviron:
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21/22/23

Audio Devices:
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series]

**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
Subdevices: 1/1
Subdevices #0: subdevice #0
card 1: Generic [HD-Audio Generic], device 3: ATI HDMI [ATI HDMI]
Subdevices: 1/1
Subdevices #0: subdevice #0

module info:
snd_hda_codec_atihdmi 3023 1
snd_hda_codec_realtek 278890 1
snd_hda_intel 25645 2
snd_hda_codec 85727 3 snd_hda_codec_atihdmi,snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 6924 1 snd_hda_codec
snd_pcm_oss 41394 0
snd_mixer_oss 16299 1 snd_pcm_oss
snd_pcm 87850 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss
snd_seq_dummy 1782 0
snd_seq_oss 31219 0
snd_seq_midi 5829 0
snd_rawmidi 23388 1 snd_seq_midi
snd_seq_midi_event 7267 2 snd_seq_oss,snd_seq_midi
snd_seq 57417 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 23553 2 snd_pcm,snd_seq
snd_seq_device 6824 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 70978 16 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 8052 1 snd
snd_page_alloc 8500 2 snd_hda_intel,snd_pcm

pulse:
1573 1 0 11:32 ? 00:00:00 /usr/bin/pulseaudio --start --log-target=syslog
1595 1573 0 11:32 ? 00:00:00 /usr/lib/pulseaudio/pulse/gconf-helper

Any suggestions?

[pignic (nicopignon)]

Same problem with an Asus K42F...Damn it !

[Raghuram O S (raghuramos1987)]

Same problem with an Asus K42J

[David Henningsson (diwic)]

I believe this issue is about to be fixed. Can you please try installing http://people.canonical.com/~diwic/temp/alsa-intel-hda-optiplex-dkms_1.0.23_all.deb , reboot and report back whether it fixes your problem?

[h4r00t (h4r00t)]

Same prob here, on a Toshiba Satellite T235D, running 10.04 32bit with an apt upgrade that was just run 5 minutes ago.

I installed alsa-intel-hda-optiplex-dkms_1.0.23_all.deb and now I have sound coming through the headphone port as well as the built-in speakers at the same time.

I don't think this notebook supports auto sense so to have sound come out the headphone port only, In sound preferences --> Output tab, I change the connector to Analog Headphones.

Good to mention that before installing alsa-intel-hda-optiplex-dkms_1.0.23_all.deb, I did not have the 'analog Headphones' drop down connector option in the Output tab.

--

[David Henningsson (diwic)]

@h4r00t, can you please file a separate bug with this terminal command:
ubuntu-bug audio

thanks!

[h4r00t (h4r00t)]

@ David, my apologies, i did not notice that this was an ASUS post. My bad.
It was 3am and I was trying to get the audio working :->

[DONG Hao (yukikaze-rei)]

@david, thank you for providing the solution, i just come back from some field work and i am going to try out this fix right away. wish me luck~

[DONG Hao (yukikaze-rei)]

It works!
I just installed alsa-intel-hda-optiplex-dkms_1.0.23_all.deb and now (at last) I have sound coming out of the headphone jack. Thanks and congratulations for the fix!
@h4r00t , the auto sense seems to work well on my laptop. Is your toshiba using the same audio codec of ALC269?

[David Henningsson (diwic)]

Thanks for reporting back. This fix is already in Maverick since a day or two, so marking it as fix released.

[Raghuram O S (raghuramos1987)]

Asus k42j. the flash player audio is working after installing alsa-intel-hda-optiplex-dkms_1.0.23_all.deb perfectly. but no sound from totem/rhythmbox. any clues?

[Raghuram O S (raghuramos1987)]

any help regarding this? i'm kind of stuck... tried searching.

[David Henningsson (diwic)]

Raghuram, please try filing a separate bug using "ubuntu-bug audio".

[Raghuram O S (raghuramos1987)]

Thanks David, I could not file it under audio because the apport window never completed. So, have filed it under alsa-base. https://bugs.launchpad.net/ubuntu/+bug/621973

[Martin Bartlett (martin-j-bartlett)]

I have an interesting situation - installing the optiplex thing sorts out the headphone problem - but stops the microphone from working!

Anyone else seem this (Asus Eee 1001PX with 10.04 Netbook edition fully patched)?

[David Henningsson (diwic)]

@Martin, as you don't have the same hardware, the root cause is different - please file a separate bug.

[pyronordicman (peter-eldridge-bailey)]

I had the same problem on my Asus UL20FT, and David Henningsson's solution worked for me. The problem was present in at least 10.10 and 11.04.

[pyronordicman (peter-eldridge-bailey)]

Granted, I had to compile the kernel modules from source...

[Vianney Stroebel (78luphr0rnk2nuqimstywepozxn9kl19tqh0tx66b5dki1xxsh5mkz9gl21a5rlwfnr8-launchpad)]

This workaround worked for me: https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

In some similar bug reports, other people solved their problem with this: https://help.ubuntu.com/community/HdaIntelSoundHowto

I have to say this was really painful for me: I had to search for a dozen hours before finally being able to use my headphones on a very common computer (Asus N73S).

How come this bug is still not resolved in Oneiric?

Vianney

[David Henningsson (diwic)]

> How come this bug is still not resolved in Oneiric?

Likely lack of resources (either manpower, or hardware). For a list of certified computers in Oneiric, see http://www.ubuntu.com/certification

[Jhosman Lizarazo (jhosman)]

I have this problem in Ubuntu 12.04 Alpha 2

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/927961

[Jhosman Lizarazo (jhosman)]

I run this:

https://wiki.ubuntu.com/Audio/InstallingLinuxAlsaDriverModules

At time to run this:
sudo apt-get install linux-alsa-driver-modules-$(uname -r)

Print this:

$sudo apt-get install linux-alsa-driver-modules-$(uname -r)
Leyendo lista de paquetes... Hecho
Creando árbol de dependencias
Leyendo la información de estado... Hecho
E: No se ha podido localizar el paquete linux-alsa-driver-modules-3.2.0-16-generic-pae
E: No se pudo encontrar ningún paquete con la expresión regular «linux-alsa-driver-modules-3.2.0-16-generic-pae»
Not Found!