Headphone Jack not working

Bug #570068 reported by Jhonattan on 2010-04-26
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

I can't get the headphone jack to work.
Even if i restart my laptop with the headphone plugged in, it will still give you sound from speakers and not from headphones.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic x86_64
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Apr 25 2010 for kernel 2.6.32-21-generic (SMP).
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jhonattan 1807 F.... pulseaudio
 /dev/snd/pcmC0D0p: jhonattan 1807 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd7c00000 irq 37'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:14f15069,10431993,00100301 HDA:80862804,80860101,00100000'
   Controls : 20
   Simple ctrls : 12
Date: Mon Apr 26 01:38:21 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: alsa-driver
dmi.bios.date: 11/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U50F.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U50F
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU50F.202:bd11/27/2009:svnASUSTeKComputerInc.:pnU50F:pvr1.0:rvnASUSTeKComputerInc.:rnU50F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U50F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
Package: linux-alsa-driver-modules-2.6.32-21-generic 2.6.32-21.201004250600
PackageArchitecture: amd64
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic x86_64
UnreportableReason: This is not a genuine Ubuntu package
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Apr 28 2010 for kernel 2.6.32-21-generic (SMP).
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jhonattan 1815 F.... pulseaudio
 /dev/snd/pcmC0D0p: jhonattan 1815 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd7c00000 irq 37'
   Mixer name : 'Intel G45 DEVIBX'
   Components : 'HDA:14f15069,10431993,00100301 HDA:80862804,80860101,00100000'
   Controls : 20
   Simple ctrls : 12
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U50F.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U50F
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU50F.202:bd11/27/2009:svnASUSTeKComputerInc.:pnU50F:pvr1.0:rvnASUSTeKComputerInc.:rnU50F:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U50F
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Jhonattan (jhonattancastillo) wrote :
summary: - Headphones not working
+ Headphone Jack not working

Can you reproduce this problem using linux-alsa-driver-modules-$(uname
-r) from ppa:ubuntu-audio-dev?

apport information

tags: added: apport-collected
description: updated
Jhonattan (jhonattancastillo) wrote :

Daniel,
I was already using linux-alsa-driver-modules-2.6.32-21-generic
Please tell me what to do next...

Daniel T Chen (crimsun) wrote :

Please rerun apport-collect 570068

Daniel T Chen (crimsun) wrote :

Sorry, please rerun it after updating to the latest daily snapshot in the ppa.

apport information

description: updated

apport information

apport information

apport information

apport information

apport information

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apport information

apport information

Daniel T Chen (crimsun) wrote :

Please test playback (headphones, speakers) and capture with model=thinkpad. (You can also try the following models: olpc-xo-1_5, ideapad)

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Jhonattan (jhonattancastillo) wrote :

and how do I do that?

Daniel T Chen (crimsun) wrote :

Add the following line to /etc/modprobe.d/alsa-base.conf:

options snd-hda-intel model=thinkpad

Then reboot, etc. To test the next model, just replace the model and reboot.

Jhonattan (jhonattancastillo) wrote :

added this option in alsa-base.conf:
options snd-hda-intel model=thinkpad
Headphone jack WORKING NOW!!!
HOWEVER, the built in mic is not working. Only the external mic works (opposite as when no option was added to the alsa-base.conf) (I tried with all the three models Daniel T Chen suggested -> same result for the 3)

Gary M (garym) on 2010-10-29
tags: added: hda-jack-sense
Changed in alsa-driver (Ubuntu):
status: Incomplete → New
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