No sound on Intel 82801EB/ER

Bug #524456 reported by karaluh on 2010-02-19
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

Im unable to play any sound. Amarok, flash in Firefox and even aplay doesn't play any sound at all. I tried to troubleshot the problem using
https://wiki.ubuntu.com/DebuggingSoundProblems
https://help.ubuntu.com/community/SoundTroubleshooting#Getting%20support,%20Reporting%20Sound%20Bugs
with no avail.
Alsa script output:
http://www.alsa-project.org/db/?f=2673fde2535baef8064b8db6f8f30cb80e51ba88

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karol 1824 F.... knotify4
                      karol 1863 F.... kmix
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with AD1888 at irq 17'
   Mixer name : 'Analog Devices AD1888'
   Components : 'AC97a:41445368'
   Controls : 45
   Simple ctrls : 31
Date: Fri Feb 19 15:29:15 2010
DistroRelease: Ubuntu 10.04
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pl_PL:pl:en_GB:en
 PATH=(custom, no user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-13.18-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.32-13-generic i686
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: karol 1978 F.... knotify4
                      karol 2021 F.... kmix
 /dev/snd/pcmC0D0p: karol 4233 F...m firefox-bin
 /dev/snd/timer: karol 4233 f.... firefox-bin
Card0.Amixer.info:
 Card hw:0 'ICH5'/'Intel ICH5 with AD1888 at irq 17'
   Mixer name : 'Analog Devices AD1888'
   Components : 'AC97a:41445368'
   Controls : 45
   Simple ctrls : 31
DistroRelease: Ubuntu 10.04
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pl_PL:pl:en_GB:en
 PATH=(custom, no user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy libvirtd lpadmin plugdev sambashare scanner video
dmi.bios.date: 06/11/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002.002
dmi.board.name: P4P800-MX
dmi.board.vendor: ASUSTek Computer Inc.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002.002:bd06/11/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTekComputerInc.:rnP4P800-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

karaluh (karaluh) wrote :
Daniel T Chen (crimsun) wrote :

Mute 'IEC958' and set 'IEC958 Playback AC97-SPSA' to 0.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
karaluh (karaluh) wrote :

Thank you for the input, unfortunately it didn't work, still no sound.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Brad Figg (brad-figg) wrote :

Hi karaluh,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 524456

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-system
Changed in alsa-driver (Ubuntu):
status: New → Incomplete

apport information

tags: added: apport-collected
description: updated

apport information

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apport information

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apport information

karaluh (karaluh) wrote :

Tested on 2.6.34-999-generic, still no sound. I also noticed, that during boot the speakers make a short beep on both kernels.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
karaluh (karaluh) wrote :

There's no needs-upstream-testing tag. Should I remove needs-test-current-image instead?

Daniel T Chen (crimsun) wrote :

Simple mixer control 'Headphone Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
^^^ Mute this

Simple mixer control 'Surround Jack Mode',0
  Capabilities: enum
  Items: 'Shared' 'Independent'
  Item0: 'Shared'
^^^ Set to 'Independent'

Simple mixer control 'Line Jack Sense',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
^^^ Mute this

Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined penum
  Playback channels: Mono
  Mono: Playback [on]
^^^ Mute this

Simple mixer control 'IEC958 Playback AC97-SPSA',0
  Capabilities: volume volume-joined penum
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 3
  Mono: 1 [33%]
^^^ Set this to 0

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
karaluh (karaluh) wrote :

I've set everything as you requested except the "Headphone Jack Sense". When I try to mute that, speakers start to emit constant noisy buzz. Changing volume doesn't work as expected, the pitch of the buzz is changed instead.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
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