Extigy Sound level of AC3 optical input muted after karmic boot

Bug #518969 reported by Jean-Luc Boss
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After upgrading to Karmic, the input level on the optical and digital cinch input (or DolbyDigital decoder) of the extigy card is muted.

This is very annoying since i'm using the card to decode DD to the 5.1 cinch output and send it to my Amp.

(The PC driver also seems to have problems with the 5.1 output => Bug 518966 )

I did not succeed to enable the DD sound output with any mixer (Pulseaudio / Alsa) on ubuntu.
Once i started windows with the Extigy mixer App, the card was working correctly.

Best regards.

ProblemType: Bug
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Extigy [Sound Blaster Extigy], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jean-luc 2681 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'HDMI'/'HDA ATI HDMI at 0xfe9fc000 irq 29'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Extigy'/'Creative Technology Ltd. Sound Blaster Extigy at usb-0000:00:1a.0-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB041e:3000'
   Controls : 23
   Simple ctrls : 17
Date: Mon Feb 8 19:58:00 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-19-generic x86_64
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: Extigy [Sound Blaster Extigy], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3381 F.... pulseaudio
 /dev/snd/pcmC0D3p: ubuntu 3381 F...m pulseaudio
 /dev/snd/controlC1: ubuntu 3381 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'HDMI'/'HDA ATI HDMI at 0xfe9fc000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Extigy'/'Creative Technology Ltd. Sound Blaster Extigy at usb-0000:00:1a.0-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB041e:3000'
   Controls : 23
   Simple ctrls : 17
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Package: alsa-driver (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Jean-Luc Boss (jlb74) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Jean-Luc,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 518969

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-mic
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Jean-Luc Boss (jlb74) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Jean-Luc Boss (jlb74) wrote : AplayDevices.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : BootDmesg.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : PciMultimedia.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Jean-Luc Boss (jlb74) wrote :

Hi, this worked, sound is enabled in the latest Beta , hope it will be released soon :)

Changed in alsa-driver (Ubuntu):
status: Incomplete → Fix Committed
Revision history for this message
Paul White (paulw2u) wrote :

Further to comment #11, closing as fixed.

Changed in alsa-driver (Ubuntu):
status: Fix Committed → Fix Released
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