sound working on headphones jack but not on speakers on an hp MINI 210 running ubuntu 9.04

Bug #515757 reported by davidpom
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Undecided
Unassigned

Bug Description

performed maurizio's fix (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/318942/comments/11), and got sound working on the headphones jack, but not on the speakers of my new HP MINI 210. I'm running Ubuntu 9.04.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: wl
Package: alsa-base 1.0.19.dfsg-3ubuntu0~ppa0
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Uname: Linux 2.6.28-17-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Revision history for this message
davidpom (davidpom) wrote :
Revision history for this message
Mitch Towner (kermiac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Would you please add the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments?
If you are running Jaunty or Karmic this can be done automatically if you run "apport-collect -p alsa-base 515757" (without the quotes) from the terminal.
Thanks in advance.

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Mitch Towner (kermiac) wrote :

I noticed that you are not using the standard jaunty package of alsa-base. As such you will not be able to successfully use the "apport-collect" command. Please see the "Automatic Sound Information Collection" (specifically the section pertaining to "alsa-info.sh") section of https://wiki.ubuntu.com/DebuggingSoundProblems as this will collect the information required to help debug your sound issue.
Thanks in advance!

Revision history for this message
davidpom (davidpom) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: wl
Package: alsa-base 1.0.19.dfsg-3ubuntu0~ppa0
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-17-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
davidpom (davidpom) wrote : Re: [Bug 515757] Re: sound working on headphones jack but not on speakers on an hp MINI 210 running ubuntu 9.04

Hi Mitch,

I think I performed the steps you required here, however I got the following
message in my terminal window:
---------
Error connecting to Launchpad: HTTP Error 500: Internal Server Error
You have to allow "Change anything" privileges.

---------
However, I did allow the "Change anything" privileges, so I'm not sure what
to do next. So, if this is enough, let me know. If not, let me know what
other steps to take. I am running Jaunty (9.04), so I think these steps
should have worked.
Anyhow, let me know if you need any more help from me.

Best,

David

On Tue, Feb 2, 2010 at 8:11 AM, Mitch Towner
<email address hidden>wrote:

> I noticed that you are not using the standard jaunty package of alsa-base.
> As such you will not be able to successfully use the "apport-collect"
> command. Please see the "Automatic Sound Information Collection"
> (specifically the section pertaining to "alsa-info.sh") section of
> https://wiki.ubuntu.com/DebuggingSoundProblems as this will collect the
> information required to help debug your sound issue.
> Thanks in advance!
>
> --
> sound working on headphones jack but not on speakers on an hp MINI 210
> running ubuntu 9.04
> https://bugs.launchpad.net/bugs/515757
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> performed maurizio's fix (
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/318942/comments/11),
> and got sound working on the headphones jack, but not on the speakers of my
> new HP MINI 210. I'm running Ubuntu 9.04.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: wl
> Package: alsa-base 1.0.19.dfsg-3ubuntu0~ppa0
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Uname: Linux 2.6.28-17-generic i686
> UnreportableReason: This is not a genuine Ubuntu package
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/515757/+subscribe
>

--
David Marc Pomarede, M.A.
<email address hidden>
US#: +1 347 559 6311
UK#: +44 7786608171

Revision history for this message
Mitch Towner (kermiac) wrote :

I need you to run the "alsa-info.sh" script mentioned in the link from my previous comment. This allows me to see details relating to your sound card, channel volumes, etc, etc. Please do the following (from the link provided in my previous comment):

Automatic Sound Information Collection

In the event that you are not running Jaunty Jackalope (9.04) you can less automatically gather sound information using the following script from the alsa project site: alsa-info.sh. By default, the script uploads the information to alsa-project.org . This information can be used by ALSA developers to improve current support for some cards. If you do not wish your information to be uploaded, please use the --no-upload argument when running the script. The script was written to aid the alsa developers, and also to help the people in #alsa to sort out sound issues. Please download the file to your home directory and run the script as follows:

    $ sh ./alsa-info.sh

or if you put it in your ~/bin and ~/bin is in your path and you make the file executable (chmod +x ~/bin/alsa-info.sh)

    *$ alsa-info.sh

    * The script will generate a URL. Please add this URL to your bug report.
    * If for some reason the script does not generate a URL, please use the --pastebin option (our original upload method)
    * The alsa-info.sh script can either be run as 'bash alsa-info.sh' _or_ made executable and run as './alsa-info.sh'.

I know you are running jaunty, but apport does not like the PPA version of alsa you are running.
Thanks in advance!

Revision history for this message
davidpom (davidpom) wrote :

for some reason, this time around, i could not run either of these bash alsa-info commands, mentioned above as well as in the link in comment #3. I believe I did run this url generator for ALSA info before I ran maurizio's fix from bug#318942... and I still have the output url:

http://www.alsa-project.org/db/?f=3ca821d08f18c1f567e5d81f3b7e18bfba20f4b4

Revision history for this message
Mitch Towner (kermiac) wrote :

Hi soypirate,
                    As you have changed a lot of settings &/or updated alsa since you first ran that script, it will not be of much use. Can you please run it again & post the link so that it contains your current audio settings.
Thanks in advance!

Revision history for this message
davidpom (davidpom) wrote :

Hi Mitch,

I know I'm a complete newbie at this, and I realize that this may be a
really basic problem, but every time I try to type the commands to get ALSA
info:
-------------------
 $ sh ./alsa-info.sh

or if you put it in your ~/bin and ~/bin is in your path and you make
the file executable (chmod +x ~/bin/alsa-info.sh)

   *$ alsa-info.sh
----------------------
I get the following error:
bash: $: command not found

anyhow, this command obviously worked for me before i made maurizio's fix,
because I was able to retrieve the ALSA information url. However, it doesn't
seem to work now. Again, I apologize for being such a newbie at this.

david

On Fri, Feb 5, 2010 at 6:13 AM, Mitch Towner
<email address hidden>wrote:

> Hi soypirate,
> As you have changed a lot of settings &/or updated alsa
> since you first ran that script, it will not be of much use. Can you please
> run it again & post the link so that it contains your current audio
> settings.
> Thanks in advance!
>
> --
> sound working on headphones jack but not on speakers on an hp MINI 210
> running ubuntu 9.04
> https://bugs.launchpad.net/bugs/515757
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “alsa-driver” package in Ubuntu: Incomplete
>
> Bug description:
> performed maurizio's fix (
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/318942/comments/11),
> and got sound working on the headphones jack, but not on the speakers of my
> new HP MINI 210. I'm running Ubuntu 9.04.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> NonfreeKernelModules: wl
> Package: alsa-base 1.0.19.dfsg-3ubuntu0~ppa0
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: alsa-driver
> Uname: Linux 2.6.28-17-generic i686
> UnreportableReason: This is not a genuine Ubuntu package
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/515757/+subscribe
>

--
David Marc Pomarede, M.A.
<email address hidden>
US#: +1 347 559 6311
UK#: +44 7786608171

Please consider the environment before printing this email.

=============================================
The information in this e-mail transmission may be confidential or
privileged information. If you received this e-mail in error, please
delete immediately and E-mail "<email address hidden>".

Please be advised that any distribution, reading, copying or other use of
this e-mail communication by anyone other than the designated recipient is
strictly prohibited.
David Pomarede is required to inform you that any statements contained in
this communication cannot be used by you or any other taxpayer for the
purpose of avoiding any penalties that may be imposed by Federal tax law.

Revision history for this message
Mitch Towner (kermiac) wrote :

Hi soypirate. Sorry for the delay in my reply. When opening a terminal window, it defaults to opening your home directory. Is the alsa-info.sh script in your home directory? If it is not, please save this file to your home directory & try to run the script again.
Thanks in advance!

Brad Figg (brad-figg)
tags: added: jaunty
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers