I read and executed the DebuggingSoundProblems, so collecting the next informations: smile@smile-laptop:~$ vi /etc/modprobe.d/alsa-base.conf smile@smile-laptop:~$ grep "^Codec\|^Vendor Id\|^Subsystem Id\|^Revision Id" /proc/asound/card*/*codec*{,/*} | grep -B2 -A1 $(lspci -nv | grep -A1 0403 | grep Subsystem | sed 's/://g' | awk '{ print $2 }') grep: /proc/asound/card*/*codec*/*: No such file or directory /proc/asound/card0/codec#0:Codec: Analog Devices AD1984A /proc/asound/card0/codec#0:Vendor Id: 0x11d4194a /proc/asound/card0/codec#0:Subsystem Id: 0x103c3613 /proc/asound/card0/codec#0:Revision Id: 0x100400 smile@smile-laptop:~$ cat /proc/asound/cards 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0x54400000 irq 16 smile@smile-laptop:~$ lsmod | grep snd snd_hda_codec_analog 79680 1 snd_hda_intel 31880 2 snd_hda_codec 87584 2 snd_hda_codec_analog,snd_hda_intel snd_hwdep 9352 1 snd_hda_codec snd_pcm_oss 44704 0 snd_mixer_oss 18976 1 snd_pcm_oss snd_pcm 93160 3 snd_hda_intel,snd_hda_codec,snd_pcm_oss snd_seq_dummy 3460 0 snd_seq_oss 33440 0 snd_seq_midi 8192 0 snd_rawmidi 27360 1 snd_seq_midi snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi snd_seq 60608 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event snd_timer 26992 2 snd_pcm,snd_seq snd_seq_device 8308 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq snd 77096 16 snd_hda_codec_analog,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device soundcore 9088 1 snd snd_page_alloc 10928 2 snd_hda_intel,snd_pcm smile@smile-laptop:~$ pwd /home/smile smile@smile-laptop:~$ vi alsa-info.sh smile@smile-laptop:~$ chmod +x alsa-info.sh smile@smile-laptop:~$ ./alsa-info.sh ALSA Information Script v 0.4.49 -------------------------------- This script will collect information about your ALSA installation and sound related hardware, to help diagnose your problem. By default, the collected information will be AUTOMATICALLY uploaded to a www.alsa-project.org site. If you do not wish for this to occur, run the script with the --no-upload argument Do you want to run this script? [y/n] : y Newer version detected: 0.4.58 To view the ChangeLog, please visit http://www.alsa-project.org/alsa-info.sh.changelog ALSA-Info script has been updated. Please re-run it. smile@smile-laptop:~$ ./alsa-info.sh ALSA Information Script v 0.4.58 -------------------------------- This script visits the following commands/files to collect diagnostic information about your ALSA installation and sound related hardware. dmesg lspci lsmod aplay amixer alsactl /proc/asound/ /sys/class/sound/ ~/.asoundrc (etc.) See './alsa-info.sh --help' for command line options. Automatically upload ALSA information to www.alsa-project.org? [y/N] : y Uploading information to www.alsa-project.org ... Done! Your ALSA information is located at http://www.alsa-project.org/db/?f=30ea928e0f7a053f2308e2c67ceba7881e8497f5 Please inform the person helping you. smile@smile-laptop:~$