HP DV7-3085 DX - headphone jack sensing fails

[John Hitz]

Release 9.10 Karmic Koala

lspci returned:
...
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
...
grep command returned:

grep: 103c363c: No such file or directory

uname -r returns:

2.6.31-15-generic

When I plug in headphones the speaker is not muted, nor is there any sound from headphones.

I have installed the backport modules as follows with no effect:

sudo apt-get install linux-backports-modules-2.6.31-14-generic

alsa-base:
  Installed: 1.0.20+dfsg-1ubuntu5
  Candidate: 1.0.20+dfsg-1ubuntu5
  Version table:
 *** 1.0.20+dfsg-1ubuntu5 0
        500 http://us.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

Hope this is the information you need. I'm new to linux and have never gone through this process before.

ProblemType: Bug
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: john 1737 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdd100000 irq 22'
   Mixer name : 'IDT 92HD75B3X5'
   Components : 'HDA:111d7603,103c363c,00100202 HDA:11c11040,103c137e,00100200'
   Controls : 32
   Simple ctrls : 19
Date: Mon Nov 30 22:26:55 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-15-generic x86_64

[Daniel T Chen (crimsun)]

Your installed linux-backports-modules does not match your running kernel:

ProcVersionSignature: Ubuntu 2.6.31-15.50-generic

Thus, your command:

sudo apt-get install linux-backports-modules-2.6.31-14-generic

should instead be:

sudo apt-get install linux-backports-modules-alsa-$(uname -r)

(which installs linux-backports-modules-alsa-2.6.31-15-generic)

Note the subtle difference: linux-backports-modules installs the wireless driver backport; linux-backports-modules-alsa installs the sound driver backport.

[David Henningsson (diwic)]

Or even better would be linux-backports-modules-alsa-karmic-generic, which keeps them in sync, at least for this release.

[ashbygeek (ashbygeek)]

I thought I would let you all know that I also have this bug with my pavilion dv7-3067cl.
I will be happy to try anything suggested and give feedback. I've been using linux for several years, so I am familiar with installing, compiling, etc., but I don't know very much about alsa or the inner workings of the sound system. Hope I can help.

[Daniel T Chen (crimsun)]

Did you install linux-backports-modules-alsa-karmic-generic and reboot?

On Dec 28, 2009 8:35 PM, "ashbygeek" <email address hidden> wrote:

I thought I would let you all know that I also have this bug with my
pavilion dv7-3067cl.
I will be happy to try anything suggested and give feedback. I've been using
linux for several years, so I am familiar with installing, compiling, etc.,
but I don't know very much about alsa or the inner workings of the sound
system. Hope I can help.

-- HP DV7-3085 DX - headphone jack sensing fails
https://bugs.launchpad.net/bugs/490669 You receiv...

[ashbygeek (ashbygeek)]

ah, yes. Thank you. That did the trick. I'd tried it the other day, but must have made a mistake or gotten sidetracked in the middle of things.
thanks once again!

[st23am (st23am)]

I have installed the backports and rebooted. Same issue speakers do not mute while headphones are plugged in. Same running a HP DV7.

[Daniel T Chen (crimsun)]

st23am, you should file a separate bug using "ubuntu-bug alsa-base".

[ashbygeek (ashbygeek)]

i don't know if it will fix it for you, but in a previous attempt to fix it I had added

     options snd-hda-intel model=hp-dv5

to my /etc/modprobe.d/alsa-base.conf

[Simon Ives (simon-simonives)]

Daniel & st23am, separate bug filed -> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/521678

[Brad Figg (brad-figg)]

Hi John,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 490669

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

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[Brad Figg (brad-figg)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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