no sound on 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

Bug #450702 reported by Biji
50
This bug affects 11 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

i'm using latest beta (13 Oct 09) of karmic koala but no sound detected while using 9.04 no problem
chipset is: 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
thanks

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: khad 7084 F.... pulseaudio
 /dev/snd/pcmC0D0c: khad 7084 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8200000 irq 22'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,17aa386c,00100001 HDA:10573055,10573055,00100700'
   Controls : 21
   Simple ctrls : 14
Date: Tue Oct 13 22:27:44 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-13-generic x86_64

Revision history for this message
Biji (biji) wrote :
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Biji (biji) wrote :

for more info: this happened randomly.. sound mostly undetected

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Mathias Friman (mathias-friman) wrote :

Same problem for me. However, i get sound output every time, if I

1. Start Ubuntu
2. plug in a pair of headphones
3. Rightclick on the volume-icon top-right and choose Sound settings
4. Go to the Output-tab
5. Choose Analog Headphones
6. Choose Analog Output again

Strangely this produces sound in the built-in speakers. No sound is ever heard through the headphones though.

Revision history for this message
David Henningsson (diwic) wrote :

@biji, your problem is this: [ 14.392529] hda-intel: azx_get_response timeout, switching to polling mode: last cmd=0x002f0012.
You could try installing linux-backports-modules-alsa-karmic and reboot and see if that fixes the problem.

@Mathias, you're probably not experiencing the same problem unless you have the same controller, codec and error message in dmesg. Please file a separate bug report with "ubuntu-bug -p pulseaudio".

Revision history for this message
Biji (biji) wrote :

@david thanks for info.. downloading now

Revision history for this message
Mathias Friman (mathias-friman) wrote :

@David, i have the same codec and controller, though not the same error message. oh well, i'll file a separate report. :) Thanks.

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Biji (biji) wrote :

hmm... tried linux-backports-modules-alsa-karmic first boot .. sound is working, second boot.. not working, pulse applet show as dummy audio

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Daniel T Chen (crimsun) wrote : Re: [Bug 450702] Re: no sound on 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)

When the sound isn't working, please run the following command:

sudo fuser -v /dev/dsp* /dev/audio* /dev/mixer* /dev/seq* /dev/snd/*

and attach the output here.

Revision history for this message
Paolo4500 (pingopallo-2) wrote :

same problem with final version of Ubuntu 9.10

00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
 Subsystem: ASUSTeK Computer Inc. Device 1783
 Flags: bus master, fast devsel, latency 0, IRQ 22
 Memory at febf8000 (64-bit, non-prefetchable) [size=16K]
 Capabilities: [50] Power Management version 2
 Capabilities: [60] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0

sudo fuser -v /dev/dsp* /dev/audio* /dev/mixer* /dev/seq* /dev/snd/*
[sudo] password for gio:
                     UTENTE PID ACCESSO COMANDO
/dev/snd/controlC0: Slmodemd 1271 F.... slmodemd
/dev/snd/pcmC0D6c: Slmodemd 1271 F...m slmodemd
/dev/snd/pcmC0D6p: Slmodemd 1271 F...m slmodemd

Revision history for this message
QuentinHartman (qhartman) wrote :

This is suddenly affecting me too. Didn't exist on a pre-final Karmic install. Started.... maybe 2 weeks ago? My pci id and "fuser ..." output are the same as Paolo4500's above. The laptop is a Sager NP2092 which I've not had audio problems with before. Installing alsa-backports did not help. The "Hardware" tab in the sound preferences dialog is empty.

What next?

Revision history for this message
David Henningsson (diwic) wrote :

Paolo4500, QuentinHartman: if slmodemd is locking your soundcard, kill slmodemd or uninstall sl-modem-daemon.
https://wiki.ubuntu.com/DebuggingSoundProblems/KarmicCaveats#Another%20process%20locking%20the%20sound%20card

Revision history for this message
QuentinHartman (qhartman) wrote :

Thanks David, disabling slmodemd did the trick for me. I ended up removing it entirely since the odds of me using the modem on this machine are less than zero.

Revision history for this message
Brad Figg (brad-figg) wrote :

Hi Biji,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 450702

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image no-sound-system
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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